{"id":5593,"date":"2021-01-06T14:41:27","date_gmt":"2021-01-06T14:41:27","guid":{"rendered":"https:\/\/outbyte.com\/blog\/?p=5593"},"modified":"2025-01-30T09:00:57","modified_gmt":"2025-01-30T09:00:57","slug":"fix-windows-installer-error-0xc8000222","status":"publish","type":"post","link":"https:\/\/outbyte.com\/blog\/fix-windows-installer-error-0xc8000222\/","title":{"rendered":"How to Fix the Windows Installer Error 0xc8000222"},"content":{"rendered":"\n<p>Have you encountered the Windows Installer Error 0xc8000222 while trying to update your computer? This issue has been a concern to many Windows users.<\/p>\n\n\n\n<p>If you see the \u201cinstaller encountered an Error 0xC8000222\u201d notification, you were likely trying to install specific Windows Updates or the Windows Update System Readiness Tool.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"504\" height=\"143\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/installer-encountered-error-0xc8000222.png\" alt=\"Installer encountered an error 0xc8000222\" class=\"wp-image-5673\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/installer-encountered-error-0xc8000222.png 504w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/installer-encountered-error-0xc8000222-300x85.png 300w\" sizes=\"auto, (max-width: 504px) 100vw, 504px\" \/><\/figure>\n\n\n\n<p>Here\u2019s a classic user <a href=\"https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/all\/windows-7-update-installer-fails-with-error\/6b48a9f0-342a-469c-ab89-0945a1048cb1\" target=\"_blank\" rel=\"noreferrer noopener\">example<\/a> of the Installer Error 0xc8000222:<\/p>\n\n\n\n<p>\u201cWhen I run Windows6.1-KB982018-v3-x64.msu, it immediately fails with error 0xc8000222.\u201d<\/p>\n\n\n\n<p>This user was trying to update a specific Windows Update &#8211; kb\/982018 &#8211; before being prompted with the error message. In most cases, when this Windows Update error occurs, an error window will pop up and prompt the user with the following messages:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cGo for Windows Update.\u201d<\/p>\n\n\n\n<p>\u201cSend a problem report to Windows using its error reporting service.\u201d<\/p>\n\n\n\n<p>\u201cWindows could not search for new updates.\u201d<\/p>\n\n\n\n<p>&#8220;Installer encountered an error 0xc8000222&#8221;<\/p>\n<\/blockquote>\n\n\n\n<p><strong>Important!<\/strong><br>The error 0xc8000222 can be result of Windows misconfiguration, junk files and system file conflicts. You can optimize your Windows performance automatically, using a quality <a href=\"https:\/\/outbyte.com\/software\/pc-repair\/?m=site_blog_article_pcr_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_pcr_pplink&amp;utm_term=Outbyte+PC+Repair&amp;utm_content=\/blog\/fix-windows-installer-error-0xc8000222\/\" target=\"_blank\" rel=\"noreferrer noopener\">PC Repair software<\/a>. You can download it here.<\/p>\n\n\n\n<p class=\"download-button-wrapper\"><a href=\"https:\/\/outbyte.com\/software\/pc-repair\/download\/\">Download PC Repair<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_Does_the_Windows_Installer_Error_0xc8000222_Happen\"><\/span>Why Does the Windows Installer Error 0xc8000222 Happen?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The most common cause of the Windows Installer Error 0xc8000222 is broken or corrupt Windows system files. This causes the needed information for the proper functioning of the important Windows files, programs, and applications to be unavailable, which results in the Windows Update error code.<br>Other causes of the Windows Installer Error 0xc8000222 include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improper system shutdown<\/li>\n\n\n\n<li>Hardware malfunction<\/li>\n\n\n\n<li>Malware or virus attack of the system<\/li>\n\n\n\n<li>Corrupted shared library files<\/li>\n\n\n\n<li>Deleted or corruption of file registry entries<\/li>\n\n\n\n<li>Incomplete installation or uninstallation or a program or application<\/li>\n\n\n\n<li>Misconfiguration of Windows Update system<\/li>\n\n\n\n<li>Corrupt or incomplete downloaded files cache<\/li>\n<\/ul>\n\n\n\n<p><strong>Note:<\/strong> These causes that we\u2019ve listed here are the most common, as reported by many users. There might be other possible causes that are not listed here.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_the_Windows_Installer_Error_0xc8000222\"><\/span>Fix the Windows Installer Error 0xc8000222<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The following solutions will help you get rid of the Windows Installer Error 0xc8000222 so that you can continue with your Windows Update process.<\/p>\n\n\n\n<p><strong>Note:<\/strong> Most of these solutions will require you to use the elevated Command Prompt (or Command Prompt admin). This means you will need to open the Command Prompt as an administrator and allow the User Account Control (UAC) if prompted.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Scan_Your_System_with_a_Quality_Antimalware\"><\/span>Scan Your System with a Quality Antimalware<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>When you see the \u2018installer encountered an Error 0xc8000222\u2019 notification, you shouldn\u2019t rule out a virus or malware infection. This problem is known to cause many unexpected errors in the Windows operating system. Scanning your system with a quality <a href=\"https:\/\/outbyte.com\/software\/avarmor\/?m=site_blog_article_av_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_av_pplink&amp;utm_term=Outbyte+AVarmor&amp;utm_content=\/blog\/fix-windows-installer-error-0xc8000222\/\">antimalware software<\/a> can help flush out the malware or viruses and restore your PC to its normal function.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"873\" height=\"371\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/virus-scan.png\" alt=\"Antimalware software\" class=\"wp-image-2875\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/virus-scan.png 873w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/virus-scan-300x127.png 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/virus-scan-768x326.png 768w\" sizes=\"auto, (max-width: 873px) 100vw, 873px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Run_the_Windows_Update_Troubleshooter\"><\/span>Run the Windows Update Troubleshooter<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>When you encounter any Windows Update error, the Windows Update Troubleshooter should be your first troubleshooting solution to scan, identify, and repair damaged Windows Update components.<br>To run the Windows Update Troubleshooter:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Win<\/kbd> + <kbd>S<\/kbd> keys.<\/li>\n\n\n\n<li>On the search bar, type <code class=\"inline\">troubleshooter<\/code><\/li>\n\n\n\n<li>Click Troubleshooting.<\/li>\n\n\n\n<li>From the list of Troubleshoot computer problems, select Windows Update.<figure class=\"wp-block-image size-large\"><figure><img decoding=\"async\" class=\"wp-image-1321\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/windows-update-trouble.png\" alt=\"Windows Update troubleshooting\"><\/figure><\/figure><\/li>\n\n\n\n<li>Follow the on-screen instruction to let the Windows Update Troubleshoot run.<\/li>\n\n\n\n<li>After completion, restart your PC to save changes.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Temporarily_Disable_Third-Party_Antivirus_or_Firewall\"><\/span>Temporarily Disable Third-Party Antivirus or Firewall<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Some antivirus or antimalware software can be sensitive and cause unnecessary PC errors. Depending on your computer\u2019s third-party antivirus program, follow the manufacturer&#8217;s instructions to disable it until you\u2019re done with the Windows Update that you\u2019re running.<br>You can also consider disabling your PC\u2019s firewall using the following steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open Windows search, then type <code class=\"inline\">control panel<\/code>.<\/li>\n\n\n\n<li>Open the Control Panel, the select <strong>System and Security<\/strong>.<\/li>\n\n\n\n<li>Click Windows <strong>Defender Firewall<\/strong>.<\/li>\n\n\n\n<li>Click on <strong>Turn Windows Defender Firewall On or Off<\/strong>.<figure class=\"wp-block-image size-large\"><figure><img decoding=\"async\" class=\"wp-image-1321\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/turn-off-windows-defender-1.png\" alt=\"Turn Windows Defender on and off\"><\/figure><\/figure><\/li>\n\n\n\n<li>Now, select the Disable option for both the radio button.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"765\" height=\"340\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/turn-off-defender-private-public.png\" alt=\"Disable Third-Party Antivirus\" class=\"wp-image-3507\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/turn-off-defender-private-public.png 765w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/turn-off-defender-private-public-300x133.png 300w\" sizes=\"auto, (max-width: 765px) 100vw, 765px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Run_System_File_Checker_and_CHKDSK\"><\/span>Run System File Checker and CHKDSK<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Right-click Windows Start, then select Command Prompt (Admin).<\/li>\n\n\n\n<li>In the Command Prompt, type <code class=\"inline\">sfc\/ scannow<\/code> (no quotes). Press <kbd>Enter<\/kbd> to run the command.<figure class=\"wp-block-image size-large\"><figure><img decoding=\"async\" class=\"wp-image-1321\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow.png\" alt=\"Windows sfc\/ scannow command\"><\/figure><\/figure><\/li>\n\n\n\n<li>Again, input this command in the Command Prompt, then press <kbd>Enter<\/kbd>: <code class=\"inline\">sfc \/scannow \/offbootdir=c:\\ \/offwindir=c:\\windows<\/code><\/li>\n\n\n\n<li>Scanning the system will begin automatically. Wait for the process to complete (it can take a few minutes).<\/li>\n<\/ol>\n\n\n\n<p>If the SFC scan finds any problem, it will repair it automatically. Once done, restart the PC and check if the Windows Update error has been resolved.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Run_DISM_to_Fix_The_Error_0xc8000222\"><\/span>Run DISM to Fix The Error 0xc8000222<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If the SFC scan fails to yield positive information, try the DISM scan.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>If the SFC scan fails to yield positive information, try the DISM scan.<\/li>\n\n\n\n<li>Press <kbd>Win<\/kbd> + <kbd>X<\/kbd> keys > Select Command Prompt (Admin)<\/li>\n\n\n\n<li>Type the following commands in the cmd and press <kbd>Enter<\/kbd> after every command:<code>Dism \/Online \/Cleanup-Image \/CheckHealth<br>Dism \/Online \/Cleanup-Image \/ScanHealth<br>Dism \/Online \/Cleanup-Image \/RestoreHealth<\/code><figure class=\"wp-block-image size-large\"><figure><img decoding=\"async\" class=\"wp-image-1321\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/check-health-1.png\" alt=\"Windows Check health command\"><\/figure><\/figure><\/li>\n\n\n\n<li>Let the DISM commands run to completion. It might take some time, so be patient.<\/li>\n\n\n\n<li>If the above commands don\u2019t find anything to fix, type (copy and paste) the following commands in the Command Prompt again and press Enter after each command:<code>Dism \/Image:C:\\offline \/Cleanup-Image \/RestoreHealth \/Source:c:\\test\\mount\\windows<br><br>Dism \/Online \/Cleanup-Image \/RestoreHealth \/Source:c:\\test\\mount\\windows \/LimitAccess<\/code><\/li>\n<\/ol>\n\n\n\n<p>Once done, reboot your PC to save the changes you\u2019ve made and see if they were able to fix the Windows Update Error 0xc8000222.<\/p>\n\n\n\n<p>The DISM commands can also solve such errors like <a href=\"https:\/\/outbyte.com\/blog\/fix-the-windows-dism-error-0x800f081f\/\">DISM error 0x800f081f<\/a> and many Windows update issues like <a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-the-windows-error-status-0xc000012f\/\">0xc000012f<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Clear_the_Windows_Update_Configuration_and_Cache\"><\/span>Clear the Windows Update Configuration and Cache<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You may need to clear the cache and rename the Windows Update service. To do so:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Right-click on Start Menu > Command Prompt (Admin).<\/li>\n\n\n\n<li>If User Account Control (UAC) is enabled, select Yes.<\/li>\n\n\n\n<li>In the Command Prompt, type <code class=\"inline\">net stop wuauserv<\/code>. Then, wait for the message that indicates, \u201cThe Windows Update service was stopped successfully.\u201d<figure class=\"wp-block-image size-large\"><figure><img decoding=\"async\" class=\"wp-image-1321\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/stop-wuauserv-1.png\" alt=\"net stop wuauserv command\"><\/figure><\/figure><\/li>\n\n\n\n<li>Again, execute this command: <code>ren c:\\windows\\SoftwareDistribution softwaredistribution.old<\/code><strong>Note:<\/strong> This command will rename the old Windows Update directly and cause the Windows Update service to recreate this folder.<\/li>\n\n\n\n<li>Again, run this command: <code class=\"inline\">net start wuauserv<\/code><figure class=\"wp-block-image size-large\"><figure><img decoding=\"async\" class=\"wp-image-1321\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/start-wuauserv.png\" alt=\"net start wuauserv command\"><\/figure><\/figure><\/li>\n<\/ol>\n\n\n\n<p>Wait for the message that says, \u201cThe Windows Update service was started successfully\u201d.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Perform_a_Clean_Boot\"><\/span>Perform a Clean Boot<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sometimes the third-party software in your computer can conflict with Windows essential services and cause the Windows Update error. If you perform a clean boot, you\u2019ll get the opportunity to diagnose the issue step by step.<\/p>\n\n\n\n<p>To conduct a clean boot in Windows 10:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sign in to your PC as an administrator.<\/li>\n\n\n\n<li>Open the search box, then type <code class=\"inline\">msconfig<\/code>.<\/li>\n\n\n\n<li>Click System Configuration, then go to the Services tab.<\/li>\n\n\n\n<li>Check the box of \u2018<strong>Hide all Microsoft services<\/strong>\u2019 and then click Disable all.<figure class=\"wp-block-image size-large\"><figure><img decoding=\"async\" class=\"wp-image-1321\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/hide-all-microsoft-services.png\" alt=\"Hide all Microsoft services\"><\/figure><\/figure><\/li>\n\n\n\n<li>Move to the Startup tab in the System Configuration > then select <strong>Open Task Manager<\/strong>.<\/li>\n\n\n\n<li>In the Task Manager, go to <strong>Startup<\/strong>.<\/li>\n\n\n\n<li>For each startup item in the list, select the item and then select <strong>Disable<\/strong>.<figure class=\"wp-block-image size-large\"><figure><img decoding=\"async\" class=\"wp-image-1321\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/startup-apps-disable.png\" alt=\"Disable startup items\"><\/figure><\/figure><\/li>\n\n\n\n<li>Once you\u2019ve disabled all the tasks, close the Task Manager.<\/li>\n\n\n\n<li>Now, still in the System Configuration Window, go to the Startup tab and select OK.<\/li>\n<\/ol>\n\n\n\n<p>Now, try again to conduct the Windows Update and see if it works without the error.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you encountered the Windows Installer Error 0xc8000222 while trying to update your computer? This issue has been a concern to many Windows users. If you see the \u201cinstaller encountered an Error 0xC8000222\u201d notification, you were likely trying to install specific Windows Updates or the Windows Update System Readiness Tool. Here\u2019s a classic user example&#8230; <a href=\"https:\/\/outbyte.com\/blog\/fix-windows-installer-error-0xc8000222\/\" target=\"_blank\">Read more.<\/a><\/p>\n","protected":false},"author":13,"featured_media":5673,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[109,93,67,131,91,85,95],"class_list":["post-5593","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fixes","tag-chkdsk","tag-clean-boot","tag-error-code","tag-msconfig","tag-sfc-scan","tag-windows-installation-error","tag-windows-update-troubleshooter"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix the Windows Installer Error 0xc8000222<\/title>\n<meta name=\"description\" content=\"&quot;Installer encountered an error 0xc8000222&quot; - Have you encountered the Windows Installer Error 0xc8000222 while trying to update your PC?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/outbyte.com\/blog\/fix-windows-installer-error-0xc8000222\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix the Windows Installer Error 0xc8000222\" \/>\n<meta property=\"og:description\" content=\"&quot;Installer encountered an error 0xc8000222&quot; - 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