{"id":2847,"date":"2020-10-29T13:42:55","date_gmt":"2020-10-29T13:42:55","guid":{"rendered":"https:\/\/outbyte.com\/blog\/?p=2847"},"modified":"2025-01-30T09:40:26","modified_gmt":"2025-01-30T09:40:26","slug":"how-to-fix-error-code-0x8024001e","status":"publish","type":"post","link":"https:\/\/outbyte.com\/blog\/how-to-fix-error-code-0x8024001e\/","title":{"rendered":"How to Fix Error Code 0x8024001e"},"content":{"rendered":"\n<p>Error Code 0x8024001e is one of the Windows Update errors that many users are experiencing when downloading or installing updates. It is usually associated with the Windows Store. If you\u2019ve encountered the Windows Update error 0x8024001e, this article will help you learn how to fix it.<\/p>\n\n\n\n<p><strong>Pro Tip:<\/strong> Download this Outbyte <a href=\"https:\/\/outbyte.com\/software\/pc-repair\/?m=site_blog_article_pcr_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_pcr_pplink&amp;utm_term=Outbyte+PC+Repair&amp;utm_content=\/blog\/how-to-fix-error-code-0x8024001e\/\">PC Repair tool<\/a> to quickly identify and fix Windows Errors.<\/p>\n\n\n\n<p class=\"download-button-wrapper\"><a href=\"https:\/\/outbyte.com\/software\/pc-repair\/download\/\">Download PC Repair<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_Error_Code_0x8024001e\"><\/span>What is Error Code 0x8024001e?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Windows Error Code 0x8024001e often occurs when you\u2019re trying to update Windows apps such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Microsoft Office<\/li>\n\n\n\n<li>Edge<\/li>\n\n\n\n<li>Live Mail<\/li>\n<\/ul>\n\n\n\n<p>Users report that the download usually starts loading, but then fails soon after an error message similar to the one below pops-up.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cSomething happened, and this app couldn\u2019t be installed. Please try again. Error Code 0x8024001e.\u201d<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>Some users report that they can\u2019t even successfully open the Windows Store after encountering error 0x8024001e. Others claim that they start experiencing PC slowdown once the error appears.<\/p>\n\n\n\n<p>There are also users who reported getting the BSOD error <a href=\"https:\/\/outbyte.com\/blog\/fix-error-code-0x80004003\/\">code: 0x80004003<\/a> after failing to install the updates.<\/p>\n\n\n\n<p>While Error Code 0x8024001e may appear to be a minor inconvenience (because you can download the affected apps from other sources), it is essential to update Windows programs regularly. Updating your installed programs will help you avoid software vulnerabilities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Causes_Windows_Error_0x8024001e\"><\/span>What Causes Windows Error 0x8024001e?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>There are various reasons why error 0x8024001e may occur on a PC, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Corrupt or missing system files (e.g., DLL files). This is usually the main cause of code: 0x8024001e<\/li>\n\n\n\n<li>Corrupt or missing Windows Registry keys<\/li>\n\n\n\n<li>Broken or incomplete Windows Store updates<\/li>\n\n\n\n<li>More temporary data in the Windows Store cache<\/li>\n\n\n\n<li>Mis-configuration of the Windows file system<\/li>\n\n\n\n<li>Outdated operating system<\/li>\n\n\n\n<li>Virus or malware<\/li>\n\n\n\n<li>Unstable internet connection<\/li>\n\n\n\n<li>Incorrect date and time settings<\/li>\n<\/ul>\n\n\n\n<p>Another reason why you\u2019re getting this error is because you\u2019re having trouble running the Windows Store app in the first place. You might be getting the <a href=\"https:\/\/outbyte.com\/blog\/fix-windows-error-code-0x800704ec\/\">0x800704ec<\/a> error when you try to open the app. If this is the case, the update will fail when it comes to Windows Store since the app is already problematic to begin with.<\/p>\n\n\n\n<p><strong>Note: <\/strong>Because error code 0x8024001e on Windows 10 is mostly associated with missing dll files, repairing your computer\u2019s system files can let you continue installing updates.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Fix_Windows_Update_Error_Code_0x8024001e\"><\/span>How to Fix Windows Update Error Code 0x8024001e<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Use the following troubleshooting methods to fix error code 0x8024001e on Windows 10.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Quick-Fix_Solutions\"><\/span>Quick-Fix Solutions<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>As we have mentioned above, some cases of Error Code 0x8024001e are caused by computer glitches. You should use the following quick fixes to correct Error Code 0x8024001e:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conduct a full system scan of your PC using a quality antivirus program to eliminate malware or virus that might have infiltrated the system.<figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"873\" height=\"371\" class=\"wp-image-2875\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/virus-scan.png\" alt=\"Scan for viruses and malware\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/virus-scan.png 873w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/virus-scan-300x127.png 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/virus-scan-768x326.png 768w\" sizes=\"auto, (max-width: 873px) 100vw, 873px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>Check your network connection and ensure that it is stable enough to support the installation of the Window updates.<\/li>\n\n\n\n<li>Make sure your PC\u2019s date and time settings are correct.<\/li>\n<\/ul>\n\n\n\n<p>If these quick-fix solutions fail to yield a positive result, proceed to the following technical solutions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_1_Run_the_Windows_Store_Apps_Troubleshooter\"><\/span>Fix #1: Run the Windows Store Apps Troubleshooter<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Windows has a built-in app troubleshooter that helps to troubleshoot and fix problems with specific Windows apps. You can conduct a Windows Store App Troubleshooter scan to fix error code 0x8024001e:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Press the <kbd>Win<\/kbd> key and select <strong>Settings<\/strong>.<\/li>\n\n\n\n<li>Go to <strong>Update &amp; Security<\/strong>.<\/li>\n\n\n\n<li>On the left pane, click <strong>Troubleshoot<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Additional Troubleshooters<\/strong> and scroll down to locate <strong>Windows Store Apps<\/strong> in the list of apps.<figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"794\" height=\"487\" class=\"wp-image-2879\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/additional-troubleshooters.png\" alt=\"Additional troubleshooters\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/additional-troubleshooters.png 794w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/additional-troubleshooters-300x184.png 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/additional-troubleshooters-768x471.png 768w\" sizes=\"auto, (max-width: 794px) 100vw, 794px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>Click <strong>Windows Store Apps<\/strong>, then click on \u201c<strong>Run the troubleshooter<\/strong>\u201d.<br>Let the troubleshooter run to identify and fix the problem. Restart your PC and try to install the updates.<figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"627\" height=\"476\" class=\"wp-image-2883\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/winndow-store-troubleshoot.png\" alt=\"Run troubleshooter - Windows Store\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/winndow-store-troubleshoot.png 627w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/winndow-store-troubleshoot-300x228.png 300w\" sizes=\"auto, (max-width: 627px) 100vw, 627px\" \/><\/figure><\/figure><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_2_EmptyClear_the_Windows_Store_Cache\"><\/span>Fix #2: Empty\/Clear the Windows Store Cache<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>To clear the Windows Store cache, you will need to reset it, using the following steps:<\/li>\n\n\n\n<li>Open Search with <kbd>Win<\/kbd> +<kbd>S<\/kbd>.<\/li>\n\n\n\n<li>Type <code class=\"inline\">wsreset<\/code>.<\/li>\n\n\n\n<li>Right-click on the \u201c<strong>wsreset<\/strong>\u201d command and select \u201c<strong>Run as administrator<\/strong>\u201d. This will open wsreset in the elevated Command Prompt.<figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"338\" height=\"163\" class=\"wp-image-2887\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/wsreset-1.png\" alt=\"run &quot;wsreset&quot; command\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/wsreset-1.png 338w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/wsreset-1-300x145.png 300w\" sizes=\"auto, (max-width: 338px) 100vw, 338px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>Let the command run to completion. It can take a few minutes.<br>Once done, restart your computer then try to install updates from the Windows Store. Check if you are still encountering Error Code 0x8024001e.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_3_Reset_Windows_Update_Components\"><\/span>Fix #3: Reset Windows Update Components<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Corrupted Windows system files in the Windows Update folder, is one of the main causes of error 0x8024001e. To fix it, you may need to clear and reset the Windows Update components folder. Use the following steps:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open Command Prompt in Windows.<br>a. Open Windows Search and type <code class=\"inline\">cmd<\/code>.<br>b. Select \u201c<strong>Run as an administrator<\/strong>\u201d to open an elevated Command Prompt.<\/li>\n\n\n\n<li>Stop Windows Update services (BITS, MSI Installer Cryptographic, and Windows Update). To do this type (or copy-paste) the following commands and press ENTER after every command.<br><code>net stop wuauserv<br>net stop cryptSvc<br>net stop bits<br>net stop msiserver<\/code><figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"504\" height=\"238\" class=\"wp-image-2889\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/stop-wuauserv.png\" alt=\"net stop wuauserv command\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/stop-wuauserv.png 504w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/stop-wuauserv-300x142.png 300w\" sizes=\"auto, (max-width: 504px) 100vw, 504px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>Rename Software Distribution and the Catroot2 folder by typing the following commands. Again, ensure you press ENTER after every command.<br><code>ren %systemroot%\\SoftwareDistribution SoftwareDistribution.bak<br>ren %systemroot%\\system32\\catroot2 catroot2.bak<\/code><br><figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"695\" height=\"135\" class=\"wp-image-2891\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/softwaredistribution.bak_.png\" alt=\"Rename Software Distribution and the Catroot2\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/softwaredistribution.bak_.png 695w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/softwaredistribution.bak_-300x58.png 300w\" sizes=\"auto, (max-width: 695px) 100vw, 695px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>Restart Windows Update services (BITS, MSI Installer Cryptographic, and Windows Update services). Type the following commands and hit ENTER after each command.<br><code>net start wuauserv<br>net start cryptSvc<br>net start bits<br>net start msiserver<\/code><figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"504\" height=\"238\" class=\"wp-image-2895\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/stop-wuauserv-1.png\" alt=\"net start wuauserv command\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/stop-wuauserv-1.png 504w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/stop-wuauserv-1-300x142.png 300w\" sizes=\"auto, (max-width: 504px) 100vw, 504px\" \/><\/figure><\/figure><\/li>\n<\/ul>\n\n\n\n<p>Exit Command Prompt. After completing the process, restart your computer and see if you\u2019re still encountering error 0x8024001e. Such commands can also resolve other update issues, for instance, <a href=\"https:\/\/outbyte.com\/blog\/fix-windows-10-update-error-0x80070020\/\">error 0x8007002<\/a> and <a href=\"https:\/\/outbyte.com\/blog\/error-0x800706be-how-to-fix\/\">error 0x800706be<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_4_Repair_System_Issues_Using_SFC\"><\/span>Fix #4: Repair System Issues Using SFC<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If error 0x8024001e is occurring due to your computer\u2019s system issues, you can run the Windows built-in SFC and DISM utility tools to fix them.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open Windows Search and type <code class=\"inline\">cmd<\/code>.<\/li>\n\n\n\n<li>Select \u201c<strong>Run as administrator<\/strong>\u201d to open an elevated Command Prompt.<\/li>\n\n\n\n<li>In the elevated Command Prompt window, type in the following command then hit Enter:<br><code class=\"inline\">sfc\/ scan now<\/code>.<strong> <\/strong>(Ensure that there is a space between sfc and the forward slash).<figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"244\" class=\"wp-image-1085\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow.jpg\" alt=\"sfc-scannow command\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow.jpg 672w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow-300x109.jpg 300w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>Wait for the System File Checker (SFC) scan to finish scanning and report if it found and fixed any error.<\/li>\n\n\n\n<li>Next, type (or copy-paste) the following command and press Enter:<br><code>DISM \/Online \/Cleanup-Image \/RestoreHealth<\/code><br><figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"629\" height=\"270\" class=\"wp-image-1323\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restore-health.png\" alt=\"restore health command\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restore-health.png 629w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restore-health-300x129.png 300w\" sizes=\"auto, (max-width: 629px) 100vw, 629px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>The DISM scan might take longer than the SFC scan, so you\u2019ll need to be patient until the process completes.<\/li>\n<\/ul>\n\n\n\n<p>After the process is complete, restart your computer and update your applications through the Windows Store app.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Wrapping_Up\"><\/span>Wrapping Up<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Windows Update and updated applications will help your Windows OS stay away from vulnerabilities. However, sometimes you may encounter a glitch during a Windows update such as error 0x8024001e. We believe that the solutions we\u2019ve given in this post can help you fix this error.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Error Code 0x8024001e is one of the Windows Update errors that many users are experiencing when downloading or installing updates. It is usually associated with the Windows Store. If you\u2019ve encountered the Windows Update error 0x8024001e, this article will help you learn how to fix it. Pro Tip: Download this Outbyte PC Repair tool to&#8230; <a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-error-code-0x8024001e\/\" target=\"_blank\">Read more.<\/a><\/p>\n","protected":false},"author":13,"featured_media":2901,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[65,91,113,103,61],"class_list":["post-2847","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fixes","tag-microsoft-store","tag-sfc-scan","tag-windows-app-troubleshooter","tag-windows-update-components","tag-windows-update-error"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix Error Code 0x8024001e - Outbyte Official Blog<\/title>\n<meta name=\"description\" content=\"Error Code 0x8024001e is one of the errors that users are experiencing when downloading or installing updates. 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