{"id":2635,"date":"2020-10-26T11:07:15","date_gmt":"2020-10-26T11:07:15","guid":{"rendered":"https:\/\/outbyte.com\/blog\/?p=2635"},"modified":"2021-02-01T10:49:50","modified_gmt":"2021-02-01T10:49:50","slug":"fix-windows-update-error-0x800704c7","status":"publish","type":"post","link":"https:\/\/outbyte.com\/blog\/fix-windows-update-error-0x800704c7\/","title":{"rendered":"How to Fix: Windows Update Error 0x800704c7"},"content":{"rendered":"\n<p>Windows users have reported encountering error 0x800704c7 during a Windows update. Besides, you may also encounter error 0x800704c7 when you\u2019re undertaking routine PC tasks such as browsing, etc. <a href=\"https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/windows_10-update\/i-keep-getting-the-error-code-0x800704c7\/0edeee9d-75da-4fc0-a6c1-06071b9c299a\" target=\"_blank\" rel=\"noreferrer noopener\">Some users<\/a> reported encountering this error when using Chrome.<\/p>\n\n\n\n<p>This error can prevent your system from getting important Windows updates, and it is not something to ignore.<\/p>\n\n\n\n<p>In this article, you\u2019ll learn the meaning, causes, and ways to fix Windows Update error 0x800704c7.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Is_Error_0x800704c7\"><\/span>What Is Error 0x800704c7?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The error code 0x800704c7 is a Windows Update error. It typically occurs during a Windows update but can also occur when you are working on your machine normally. <\/p>\n\n\n\n<p>It can occur on different Windows OS platforms, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Windows 10<\/li><li>Windows 8 and 8.1<\/li><li>Windows 7<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Causes_the_Windows_Update_Error_0x800704c7\"><\/span>What Causes the Windows Update Error 0x800704c7?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If you have encountered error 0x800704c7 on your PC, it denoted a malfunction in system operation. The error can occur because of different reasons, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Corrupted or missing files that prevent your system from operating normally<\/li><li>Incorrectly configured system settings<\/li><li>Background processes, such as antivirus, etc., interfering with your system processes<\/li><li>Irregular entries in the registry can cause the error<\/li><\/ul>\n\n\n\n<p>Take note that the reasons above do not apply to error 0x800704c7 alone. Thwy can trigger other Windows Update errors, such as <a href=\"https:\/\/outbyte.com\/blog\/windows-update-error-0x8000ffff-fix\/\">error code 0x8000ffff<\/a>, <a href=\"https:\/\/outbyte.com\/blog\/error-code-0x8007000d-fix\/\">error code 0x8007000d<\/a>, and error <a href=\"https:\/\/outbyte.com\/blog\/error-0x8007010b-fix\/\">0x8007010b<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Fix_the_Windows_Update_Error_0x800704c7\"><\/span>How to Fix the Windows Update Error 0x800704c7<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Use these solutions to fix error 0x800704c7:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_1_Wait_Out_the_Windows_Update\"><\/span>Fix #1: Wait Out the Windows Update<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You can decide to wait out the update when you experience error 0x800704c7. Sometimes, your Windows Update is experiencing a delay from the server side or it might be a slow network. If your update is stuck, you can give it some hours and see if it proceeds to completion.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_2_Disable_Your_Antivirus_Software\"><\/span>Fix #2: Disable Your Antivirus Software<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you are operating a third-party antivirus, it could be causing error 0x800704c7, preventing you from installing important Windows updates. Some third-party AV software can interfere with your system, prevent the installation of Windows updates and cause the 0x800704c7 error. Disable the AV, then try to run the update again.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"516\" height=\"235\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/disable-antivirus.png\" alt=\"Disable Antivirus\" class=\"wp-image-2111\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/disable-antivirus.png 516w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/disable-antivirus-300x137.png 300w\" sizes=\"auto, (max-width: 516px) 100vw, 516px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_3_Run_SFC_to_Fix_Corrupt_or_Missing_System_Files\"><\/span>Fix #3: Run SFC to Fix Corrupt or Missing System Files<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>One of the leading causes of error 0x800704c7 is Windows system files corruption. If that is the case, you can repair the files using two command-line utilities \u2013 SFC (System File Checker) and DISM (Deployment Image Servicing and Management).<\/p>\n\n\n\n<p>These are Windows built-in utilities that scan and repair Windows errors. <\/p>\n\n\n\n<p>If there are errors that SFC cannot fix, the DISM utility will come in handy.<\/p>\n\n\n\n<p>To use SFC utility to <a href=\"https:\/\/outbyte.com\/blog\/find-and-fix-corrupted-files-on-windows-10\/\">fix corr<\/a><a href=\"https:\/\/outbyte.com\/blog\/find-and-fix-corrupted-files-on-windows-10\/\" target=\"_blank\" rel=\"noreferrer noopener\">u<\/a><a href=\"https:\/\/outbyte.com\/blog\/find-and-fix-corrupted-files-on-windows-10\/\">pted files<\/a>:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Press the <kbd>Win<\/kbd> + <kbd>S<\/kbd> keys.<\/li><li>Type <code class=\"inline\">cmd<\/code> in the search bar.<\/li><li>In Windows 10, click \u2018<strong>Run as administrator<\/strong>\u2019. In other Windows OS versions, right-click \u2018cmd\u2019 and select \u2018Run as administrator\u2019.<\/li><li>In the Command Prompt window, type (or copy-paste) <code class=\"inline\">sfc \/scannow<\/code>. Ensure there is a space between \u2018c\u2019 and \u2018\/\u2019 (the forward slash). <figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"671\" height=\"214\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow.png\" alt=\"sfc \/scannow command - run as Administrator\" class=\"wp-image-837\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow.png 671w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow-300x96.png 300w\" sizes=\"auto, (max-width: 671px) 100vw, 671px\" \/><\/figure><\/li><li>Press <kbd>Enter<\/kbd> and wait for the SFC tool to scan and repair your PC<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_4_Run_DISM_to_Fix_Error_0x800704c7\"><\/span>Fix #4: Run DISM to Fix Error 0x800704c7<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If SFC could not fix the error, proceed to run the DISM tool through the Command Prompt. DISM performs a thorough scan of your system to identify the corrupted files.<\/p>\n\n\n\n<p>It is important to ensure you have a stable network when running a DISM scan.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Press the <kbd>Win<\/kbd> + <kbd>S<\/kbd> keys.<\/li><li>Type <code class=\"inline\">cmd<\/code> in the search bar.<\/li><li>In Windows 10, click \u2018<strong>Run as administrator<\/strong>\u2019. In other Windows OS versions, right-click \u2018cmd\u2019 and select \u2018Run as administrator\u2019.<\/li><li>Type or copy-paste the command <code>Dism \/Online \/Cleanup-Image \/ScanHealth<\/code> then press <kbd>Enter<\/kbd> to detect the corrupted files.\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"753\" height=\"206\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/scan-health.png\" alt=\"ScanHealth command\" class=\"wp-image-1709\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/scan-health.png 753w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/scan-health-300x82.png 300w\" sizes=\"auto, (max-width: 753px) 100vw, 753px\" \/><\/figure><\/li><li>Then type or copy-paste the command <code>Dism \/Online \/Cleanup-Image \/RestoreHealth<\/code> to repair the corrupted system files with fresh official files.\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"629\" height=\"270\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restore-health.png\" alt=\"RestoreHealth command\" class=\"wp-image-1323\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restore-health.png 629w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restore-health-300x129.png 300w\" sizes=\"auto, (max-width: 629px) 100vw, 629px\" \/><\/figure><\/li><\/ul>\n\n\n\n<p>Restart your PC and see if you are able to continue installing the Windows updates.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_5_Update_Windows_Manually_by_Downloading_the_Recent_KB\"><\/span>Fix #5: Update Windows Manually by Downloading the Recent KB<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>If the Windows Update error 0x800704c7 still exists, you may consider manually downloading the most recent KB. Use this process to download any recent KB:<\/li><li>Press the <kbd>Win<\/kbd> + <kbd>I<\/kbd> keys to open <strong>Settings<\/strong>.<\/li><li>Click <strong>Update &amp; Security<\/strong>.<\/li><li>On the right pane, locate<strong> Windows Update<\/strong> and click \u2018<strong>View update history<\/strong>\u2019.\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"308\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/KB-code-installed-updates.png\" alt=\"Check KB of the previous updates\" class=\"wp-image-2665\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/KB-code-installed-updates.png 480w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/KB-code-installed-updates-300x193.png 300w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/figure><\/li><li>Locate the most recent KB (you should see it at the top) and copy the code.<\/li><li>Go to the <a href=\"http:\/\/update.microsoft.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Microsoft Update website<\/a> and paste the KB code you copied, then click \u2018<strong>search<\/strong>\u2019.\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"880\" height=\"437\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/windows-update-catalog.png\" alt=\"paste the KB code on Microsoft Update Catalog\" class=\"wp-image-2661\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/windows-update-catalog.png 880w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/windows-update-catalog-300x149.png 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/windows-update-catalog-768x381.png 768w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/><\/figure><\/li><li><strong>Download <\/strong>the update for your Windows OS and <strong>install <\/strong>it once the download finishes.<\/li><\/ol>\n\n\n\n<p>Once you\u2019re done, restart your PC to save the Windows update changes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_6_Use_MCT\"><\/span>Fix #6: Use MCT<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Use this method if all the other methods fail to solve the Windows Update error 0x800704c7. The Media Creation Tool (MCT) should be the last resort. MCT is a Microsoft built tool to help users update\/upgrade their system to the latest Windows version, or in some cases, perform a fresh Windows installation. To use the MCT:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Download the MCT tool from <a href=\"https:\/\/www.microsoft.com\/en-us\/software-download\/windows10\" target=\"_blank\" rel=\"noreferrer noopener\">Microsoft\u2019s website<\/a>.\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"270\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/download-media-creation-tool.png\" alt=\"Download Media Creation Tool\" class=\"wp-image-2655\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/download-media-creation-tool.png 848w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/download-media-creation-tool-300x96.png 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/download-media-creation-tool-768x245.png 768w\" sizes=\"auto, (max-width: 848px) 100vw, 848px\" \/><\/figure><\/li><li>Run the setup file.<\/li><li>Agree to the terms, and select \u2018<strong>Upgrade this PC now<\/strong>\u2019.\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"698\" height=\"269\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/upgrade-this-pc-now.png\" alt=\"MCT- upgrade this PC now \" class=\"wp-image-2659\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/upgrade-this-pc-now.png 698w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/upgrade-this-pc-now-300x116.png 300w\" sizes=\"auto, (max-width: 698px) 100vw, 698px\" \/><\/figure><\/li><li>Select \u2018<strong>Keep Personal Files<\/strong>\u2019 to ensure you don\u2019t lose your files.<\/li><li>Let the installation finish.<\/li><\/ul>\n\n\n\n<p><strong>Note:<\/strong> This process will upgrade your Windows operating system to Windows 10. So, if your PC is not already running Windows 10, some of your programs may cease to work after the upgrade is completed because of compatibility issues.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Windows users have reported encountering error 0x800704c7 during a Windows update. Besides, you may also encounter error 0x800704c7 when you\u2019re undertaking routine PC tasks such as browsing, etc. Some users reported encountering this error when using Chrome. This error can prevent your system from getting important Windows updates, and it is not something to ignore&#8230;. <a href=\"https:\/\/outbyte.com\/blog\/fix-windows-update-error-0x800704c7\/\" target=\"_blank\">Read more.<\/a><\/p>\n","protected":false},"author":13,"featured_media":2673,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[29,67,91,61],"class_list":["post-2635","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fixes","tag-dism","tag-error-code","tag-sfc-scan","tag-windows-update-error"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix: Windows Update Error 0x800704c7 - Outbyte Official Blog<\/title>\n<meta name=\"description\" content=\"The error 0x800704c7 can prevent your system from getting important Windows updates. 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