![\"Fixing](\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Fixing-the-Error-Code-135011-1024x683.png\")
<\/figure>\n\n\n\nIf this is the problem you are facing, then you have nothing to be concerned about. There are some troubleshooting ways to try. The error generally includes the blocking of the device from accessing Office 365 due to its earlier remote activation using an account that has become invalid. <\/p>\n\n\n\n
Also, there may be the occurrence of problems at the servers. Following are some actions you can take in order to troubleshoot and then fix Error Code 135011.<\/p>\n\n\n\n
<\/span>Fix #1: Change Connection Network<\/span><\/h2>\n\n\n\nSometimes the root cause of the issue could be the network you’re on. Some networks, and this will often be public or restricted networks, block the authentication required to verify your credentials. <\/p>\n\n\n\n
It results in the appearance of Error Code 135011. For troubleshooting, try switching over to another network:<\/p>\n\n\n\n
\n- Public Wi-Fi-If you are on any public Wi-Fi, try it on a private or at least a stable network, such as a home or office network.<\/li>\n\n\n\n
- If you are on a VPN, try turning it off. Check if the error persists.<\/li>\n<\/ul>\n\n\n\n
<\/span>Fix #2: Erase Credentials Related to MicrosoftOffice16_Data<\/span><\/h2>\n\n\n\nSometimes, the problem may also occur due to corrupted or expired credentials of your Microsoft account that might be cached on your system. <\/p>\n\n\n\n
These specifically relate to a segment titled MicrosoftOffice16_Data<\/strong>. Here’s how you can remove credentials of this kind:<\/p>\n\n\n\n\n- Launch your Control Panel and click Credential Manager.<\/li>\n\n\n\n
- Click Windows Credentials.<\/li>\n\n\n\n
- Find any entries titled MicrosoftOffice16_Data<\/strong>.<\/li>\n\n\n\n
- Highlight and remove these entries.<\/li>\n<\/ul>\n\n\n\n
Once these credentials are cleared, reboot your computer and log in again to see if the issue is fixed.<\/p>\n\n\n\n
<\/span>Fix #3: Check with Your Admin<\/span><\/h2>\n\n\n\nIf you are using a work or school account, it\u2019s possible that Error Code 135011 is tied to administrative restrictions. <\/p>\n\n\n\n
In this case, your account might be blocked by your organization\u2019s administrator due to security policies or account management rules. Some organizations use remote monitoring solutions<\/a> to control employee devices, and this can sometimes block access if your device is still linked to an old account. <\/p>\n\n\n\nSo contact your system or IT administrator and explain the issue. Once your admin clears things up, try logging in again to see if the error persists.<\/p>\n\n\n\n
<\/span>Fix #4: Check if it\u2019s a Server Issue<\/span><\/h2>\n\n\n\nSometimes, Error 135011 has to deal with the Microsoft servers and not your connection or credentials. This could well be because of maintenance, server downtimes, or something wrong from Microsoft’s end. <\/p>\n\n\n\n
To check if this is so: head over to the Microsoft Service Status page to see if there are reports about service outrages or authentication issues.<\/p>\n\n\n\n
<\/span>Fix #5: Run a Full Security System Scan<\/span><\/h2>\n\n\n\nSometimes, malware can interfere with your device\u2019s ability to authenticate properly. Running a full system scan can help detect and remove malicious software that might be triggering the Error Code 135011. Use a reliable security program to do this:<\/p>\n\n\n\n
\n- Run a full scan using a trusted antivirus or antimalware tool.<\/li>\n\n\n\n
- If you don\u2019t have one, try Outbyte AVarmor<\/a>, which can detect and remove threats that might affect your authentication process.<\/li>\n<\/ul>\n\n\n\n
After completing the scan, reboot your computer and check if the error still occurs.<\/p>\n\n\n\n
\nReaders also viewed:<\/strong><\/p>\n\n\n\nMSVCP120.dll Is Missing: How To Fix it?<\/a><\/p>\n\n\n\nWhat Is Error Code 0x803FA067?<\/a><\/p>\n\n\n\nHow to fix the Error Code 0x80072ee7<\/a><\/p>\n\n\n\nHow to Resolve the Msvcp110.dll Missing Error<\/a><\/p>\n\n\n\n
<\/span>Fix #2: Erase Credentials Related to MicrosoftOffice16_Data<\/span><\/h2>\n\n\n\nSometimes, the problem may also occur due to corrupted or expired credentials of your Microsoft account that might be cached on your system. <\/p>\n\n\n\n
These specifically relate to a segment titled MicrosoftOffice16_Data<\/strong>. Here’s how you can remove credentials of this kind:<\/p>\n\n\n\n\n- Launch your Control Panel and click Credential Manager.<\/li>\n\n\n\n
- Click Windows Credentials.<\/li>\n\n\n\n
- Find any entries titled MicrosoftOffice16_Data<\/strong>.<\/li>\n\n\n\n
- Highlight and remove these entries.<\/li>\n<\/ul>\n\n\n\n
Once these credentials are cleared, reboot your computer and log in again to see if the issue is fixed.<\/p>\n\n\n\n
<\/span>Fix #3: Check with Your Admin<\/span><\/h2>\n\n\n\nIf you are using a work or school account, it\u2019s possible that Error Code 135011 is tied to administrative restrictions. <\/p>\n\n\n\n
In this case, your account might be blocked by your organization\u2019s administrator due to security policies or account management rules. Some organizations use remote monitoring solutions<\/a> to control employee devices, and this can sometimes block access if your device is still linked to an old account. <\/p>\n\n\n\nSo contact your system or IT administrator and explain the issue. Once your admin clears things up, try logging in again to see if the error persists.<\/p>\n\n\n\n
<\/span>Fix #4: Check if it\u2019s a Server Issue<\/span><\/h2>\n\n\n\nSometimes, Error 135011 has to deal with the Microsoft servers and not your connection or credentials. This could well be because of maintenance, server downtimes, or something wrong from Microsoft’s end. <\/p>\n\n\n\n
To check if this is so: head over to the Microsoft Service Status page to see if there are reports about service outrages or authentication issues.<\/p>\n\n\n\n
<\/span>Fix #5: Run a Full Security System Scan<\/span><\/h2>\n\n\n\nSometimes, malware can interfere with your device\u2019s ability to authenticate properly. Running a full system scan can help detect and remove malicious software that might be triggering the Error Code 135011. Use a reliable security program to do this:<\/p>\n\n\n\n
\n- Run a full scan using a trusted antivirus or antimalware tool.<\/li>\n\n\n\n
- If you don\u2019t have one, try Outbyte AVarmor<\/a>, which can detect and remove threats that might affect your authentication process.<\/li>\n<\/ul>\n\n\n\n
After completing the scan, reboot your computer and check if the error still occurs.<\/p>\n\n\n\n
\nReaders also viewed:<\/strong><\/p>\n\n\n\nMSVCP120.dll Is Missing: How To Fix it?<\/a><\/p>\n\n\n\nWhat Is Error Code 0x803FA067?<\/a><\/p>\n\n\n\nHow to fix the Error Code 0x80072ee7<\/a><\/p>\n\n\n\nHow to Resolve the Msvcp110.dll Missing Error<\/a><\/p>\n\n\n\n
- \n
- Launch your Control Panel and click Credential Manager.<\/li>\n\n\n\n
- Click Windows Credentials.<\/li>\n\n\n\n
- Find any entries titled MicrosoftOffice16_Data<\/strong>.<\/li>\n\n\n\n
- Highlight and remove these entries.<\/li>\n<\/ul>\n\n\n\n
Once these credentials are cleared, reboot your computer and log in again to see if the issue is fixed.<\/p>\n\n\n\n
<\/span>Fix #3: Check with Your Admin<\/span><\/h2>\n\n\n\n
If you are using a work or school account, it\u2019s possible that Error Code 135011 is tied to administrative restrictions. <\/p>\n\n\n\n
In this case, your account might be blocked by your organization\u2019s administrator due to security policies or account management rules. Some organizations use remote monitoring solutions<\/a> to control employee devices, and this can sometimes block access if your device is still linked to an old account. <\/p>\n\n\n\n
So contact your system or IT administrator and explain the issue. Once your admin clears things up, try logging in again to see if the error persists.<\/p>\n\n\n\n
<\/span>Fix #4: Check if it\u2019s a Server Issue<\/span><\/h2>\n\n\n\n
Sometimes, Error 135011 has to deal with the Microsoft servers and not your connection or credentials. This could well be because of maintenance, server downtimes, or something wrong from Microsoft’s end. <\/p>\n\n\n\n
To check if this is so: head over to the Microsoft Service Status page to see if there are reports about service outrages or authentication issues.<\/p>\n\n\n\n
<\/span>Fix #5: Run a Full Security System Scan<\/span><\/h2>\n\n\n\n
Sometimes, malware can interfere with your device\u2019s ability to authenticate properly. Running a full system scan can help detect and remove malicious software that might be triggering the Error Code 135011. Use a reliable security program to do this:<\/p>\n\n\n\n
- \n
- Run a full scan using a trusted antivirus or antimalware tool.<\/li>\n\n\n\n
- If you don\u2019t have one, try Outbyte AVarmor<\/a>, which can detect and remove threats that might affect your authentication process.<\/li>\n<\/ul>\n\n\n\n
After completing the scan, reboot your computer and check if the error still occurs.<\/p>\n\n\n\n
\n
Readers also viewed:<\/strong><\/p>\n\n\n\n
MSVCP120.dll Is Missing: How To Fix it?<\/a><\/p>\n\n\n\n
What Is Error Code 0x803FA067?<\/a><\/p>\n\n\n\n
How to fix the Error Code 0x80072ee7<\/a><\/p>\n\n\n\n
How to Resolve the Msvcp110.dll Missing Error<\/a><\/p>\n\n\n\n
- Highlight and remove these entries.<\/li>\n<\/ul>\n\n\n\n