{"id":2177,"date":"2020-10-08T09:36:31","date_gmt":"2020-10-08T09:36:31","guid":{"rendered":"https:\/\/outbyte.com\/blog\/?p=2177"},"modified":"2025-06-04T12:09:52","modified_gmt":"2025-06-04T12:09:52","slug":"fix-the-windows-error-0x800ccc92","status":"publish","type":"post","link":"https:\/\/outbyte.com\/blog\/fix-the-windows-error-0x800ccc92\/","title":{"rendered":"How to Fix the Windows Error 0x800ccc92"},"content":{"rendered":"\n<p>Are you experiencing the Windows Error 0x800ccc92 on your computer? <\/p>\n\n\n\n<p>Don\u2019t worry because you\u2019re not alone. Many users have reported encountering the same problem when they try to open their Outlook.<br>In this article, you\u2019ll learn how to fix Windows error 0x800ccc92 on Windows 10 Live Mail.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Is_the_Windows_Error_0x800ccc92\"><\/span>What Is the Windows Error 0x800ccc92?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The Windows Error 0x800ccc92 is a Microsoft Outlook error. It is common among Windows users, especially Windows 10 and 8 users. Usually, Windows Error 0x800CCC92 occurs when users try to open, update, or install the Microsoft Outlook app, or when they are sending\/receiving or configuring emails.<\/p>\n\n\n\n<p>When Error 0x800ccc92 happens, it freezes Microsoft Outlook and restricts the user\u2019s ability to send or receive emails on the platform. Additionally, it limits the user\u2019s access to the data or emails, both received and sent, in Outlook. Moreover, if you rely on <a href=\"https:\/\/instantly.ai\/blog\/email-verification-tools\/\">email verification tools<\/a> or other Outlook add-ons to stay productive, they might not work properly until the error is fixed.<\/p>\n\n\n\n<p>When it occurs, the 0x800ccc92 error displays a message such as below:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cReceiving reported error (0x800ccc92): Your email server rejected your login.\u201d<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>The Windows Error 0x800ccc92 can cause an unpleasant user experience, especially when accessing Outlook emails. Additionally, some users can notice their PC freezing or running slowly, which is caused by <a href=\"https:\/\/outbyte.com\/blog\/what-is-hxoutlook-exe-how-to-fix\/\">HxOutlook.exe<\/a> program. We advise users to identify the possible cause and fix it immediately.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Causes_the_Windows_Error_0x800ccc92\"><\/span>What Causes the Windows Error 0x800ccc92?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The main cause of the Windows Error 0x800ccc92 is Outlook\u2019s server connectivity issues, which usually points to three things:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The email application or program could not connect to the host.<\/li>\n\n\n\n<li>The host server address isn\u2019t reachable.<\/li>\n\n\n\n<li>The email server has rejected (or declined) the login.<\/li>\n<\/ul>\n\n\n\n<p>We can summarize these connectivity issues that cause error 0x800ccc92 as the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Microsoft Outlook internal Application conflict or DNS conflict<\/li>\n\n\n\n<li>Corrupted system files, such as the PST file<\/li>\n\n\n\n<li>Incorrect Microsoft Outlook configuration settings<\/li>\n\n\n\n<li>Invalid user password or username<\/li>\n\n\n\n<li>Improper synchronization between Microsoft Outlook and its server<\/li>\n\n\n\n<li>Unstable Internet connection<\/li>\n\n\n\n<li>Malware infection<\/li>\n<\/ul>\n\n\n\n<p>Fortunately, Microsoft has officially released solutions for the Windows Error 0x800ccc92, as we\u2019ve provided here below. It&#8217;s important to note that utilizing a dedicated server can help alleviate some of these connectivity issues, particularly regarding server reliability and stability.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Fix_the_Windows_Error_0x800ccc92\"><\/span>How to Fix the Windows Error 0x800ccc92<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Use the following methods to fix Windows error 0x800ccc92 and get your Outlook to its proper working condition:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_1_Scan_Your_Computer\"><\/span>Fix #1: Scan Your Computer<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sometimes, the cause of the Windows Error 0x800ccc92 can be as simple as malware infection on your PC. If this is the case, using a quality antivirus or antimalware program to scan your PC can remove malware that might have infiltrated your system and cause the Windows error 0x800ccc92.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"366\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/antivirus-check-1.png\" alt=\"Scan your PC to remove malware \" class=\"wp-image-1497\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/antivirus-check-1.png 672w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/antivirus-check-1-300x163.png 300w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/figure>\n\n\n\n<p>Once you scan your PC, try again to use Outlook and see if you\u2019re still experiencing the error.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_2_Check_the_State_of_Your_Network_Connection\"><\/span>Fix #2: Check the State of Your Network Connection<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sometimes an unstable Internet connection can cause the Error 0x800ccc92. For instance, if you\u2019re running software in the background that is consuming heavy bandwidth, Outlook may be unable to use the proper amount of data.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"759\" height=\"433\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/check-network.png\" alt=\"check your internet connection\" class=\"wp-image-2209\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/check-network.png 759w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/check-network-300x171.png 300w\" sizes=\"auto, (max-width: 759px) 100vw, 759px\" \/><\/figure>\n\n\n\n<p>To resolve this issue, tweak your Internet connection and router or stop the applications that are consuming too much data. This will ensure that your connection is stable and can open Outlook.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_3_Check_if_Your_Email_Server_Is_Working_Properly\"><\/span>Fix #3: Check if Your Email Server Is Working Properly<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>In some cases, the Error 0x800CCC92 occurs because of the email server. You need to confirm if this is the case. To do this, you can open your email through the browser and<a href=\"https:\/\/login.live.com\/login.srf\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"> log in to your Outlook<\/a> email account.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"428\" height=\"320\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sign-in-microsoft.png\" alt=\"Check if Your Email Server Is Working Properly\" class=\"wp-image-2211\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sign-in-microsoft.png 428w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sign-in-microsoft-300x224.png 300w\" sizes=\"auto, (max-width: 428px) 100vw, 428px\" \/><\/figure>\n\n\n\n<p>If you successfully log in to your email account, you\u2019ll understand if the problem is on your PC or your system files. However, if you\u2019re not able to log in, the problem may still be with your account credentials or Outlook server itself.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_4_Reset_Your_Internet_Options_Service\"><\/span>Fix #4: Reset Your Internet Options Service<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>To fix the Error 0x800ccc92 on Windows 10, you may need to check and make changes in your Internet setting:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click Windows search and type <code class=\"inline\">Control Panel<\/code>.<\/li>\n\n\n\n<li>Click the <strong>Control Panel<\/strong> and locate <strong>Network and Internet<\/strong>.<\/li>\n\n\n\n<li>Under Network and Internet, select <strong>Internet Options<\/strong>. <figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"552\" height=\"272\" class=\"wp-image-2213\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/internet-options.png\" alt=\"Internet Options - Control Panel\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/internet-options.png 552w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/internet-options-300x148.png 300w\" sizes=\"auto, (max-width: 552px) 100vw, 552px\" \/><\/figure><\/li>\n\n\n\n<li>Locate the <strong>Advanced tab<\/strong>, then scroll down.<\/li>\n\n\n\n<li>Ensure the boxes next to <strong>TLS 1.0<\/strong>, <strong>TLS 1.1<\/strong>, and <strong>TLS 1.2<\/strong> are checked.<\/li>\n\n\n\n<li>Again, still in the Advanced tab, uncheck the boxes next to SSL 2.0 and SSL 3.0. <figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"402\" height=\"301\" class=\"wp-image-2215\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/tls-1.0-advanced-properties.png\" alt=\"Check TLS 1.0, TLS 1.1, and TLS 1.2\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/tls-1.0-advanced-properties.png 402w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/tls-1.0-advanced-properties-300x225.png 300w\" sizes=\"auto, (max-width: 402px) 100vw, 402px\" \/><\/figure><\/li>\n<\/ol>\n\n\n\n<p>Once done, restart Outlook and see if you can use it without getting the 0x800ccc92 error.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_5_Reset_Your_Password\"><\/span>Fix #5: Reset Your Password<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Many cases of the Error 0x800ccc92 occur because of incorrect user credentials such as incorrect user passwords. So, the easiest way to fix the Windows Error 0x800CCC92 is to change your password using the following steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <strong>Outlook<\/strong>.<\/li>\n\n\n\n<li>On the login page, enter your <strong>email ID<\/strong> or<strong> username<\/strong>.<\/li>\n\n\n\n<li>Below the signing-in button, click <strong>forgot my password<\/strong>. Outlook will redirect you to the new page to reset your password. <figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"422\" height=\"306\" class=\"wp-image-2219\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/forgot-password-outlook.png\" alt=\"Forgot Password? Login to Outlook Live\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/forgot-password-outlook.png 422w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/forgot-password-outlook-300x218.png 300w\" sizes=\"auto, (max-width: 422px) 100vw, 422px\" \/><\/figure><\/li>\n\n\n\n<li>Choose the reason why you are not able to log in and click <strong>Next<\/strong>.<\/li>\n\n\n\n<li>Next, enter your <strong>email ID<\/strong> you\u2019re using to sign in to your email.<\/li>\n\n\n\n<li>Outlook will require you to verify the characters in the captcha.<\/li>\n\n\n\n<li>After you verify, click <strong>Next<\/strong>. Outlook will give you a security code on your listed phone number or the listed alternative email. <figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"425\" height=\"442\" class=\"wp-image-2217\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/verify-identity-outlook.png\" alt=\"Verify your identity with the security code\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/verify-identity-outlook.png 425w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/verify-identity-outlook-288x300.png 288w\" sizes=\"auto, (max-width: 425px) 100vw, 425px\" \/><\/figure><\/li>\n\n\n\n<li>Enter the security code you\u2019ve received and click next.<\/li>\n\n\n\n<li>You can now enter a new password. Input your new password and then try again to access your Outlook.<\/li>\n<\/ol>\n\n\n\n<p>Now, restart Outlook and see if the password change was successful and that you can access your email account without receiving the Error 0x800ccc92.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_6_Fix_System_Issues_through_an_SFC_Scan\"><\/span>Fix #6: Fix System Issues through an SFC Scan<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If the Error 0x800ccc92 is occurring due to system issues, you can run the SFC utility to fix the system integrity issues.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press the <kbd>Win<\/kbd> + <kbd>R<\/kbd> keys then type <code class=\"inline\">Outlook \/safe<\/code> to start Outlook in Safe Mode.<\/li>\n\n\n\n<li>Again, press the <kbd>Win<\/kbd> + <kbd>S<\/kbd> keys and type <code class=\"inline\">cmd<\/code>.<\/li>\n\n\n\n<li>From the results, right-click Command Prompt, then select <strong>Run as Administrator<\/strong>.<\/li>\n\n\n\n<li>In the elevated Command Prompt, type <code class=\"inline\">sfc \/scannow<\/code> and hit Enter. Ensure that there is a space between sfc and the forward slash.<br><figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"244\" class=\"wp-image-1085\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow.jpg\" alt=\"sfc \/scannow command\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow.jpg 672w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow-300x109.jpg 300w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/figure><\/li>\n<\/ol>\n\n\n\n<p>Now, your system should run a scan to identify any system integrity issues. If it finds any issue, it will get fixed automatically. Restart your PC and see if you can open Outlook without receiving the Error 0x800ccc92.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_7_FixRepair_Windows_Essentials_2012\"><\/span>Fix #7: Fix\/Repair Windows Essentials 2012<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Some cases of the Error 0x800ccc92 happen because of corrupted data existing in Windows Outlook or Windows Live Mail. In this case, you may need to fix\/repair Windows Essentials 2012:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Win<\/kbd> + <kbd>R<\/kbd> keys, then type <code class=\"inline\">control<\/code> and hit Enter. This will open the <strong>Control Panel<\/strong>.<\/li>\n\n\n\n<li>Locate and click <strong>Program and Features<\/strong>.<\/li>\n\n\n\n<li>In the Programs and Features, scroll down and locate <strong>Windows Essentials 2012<\/strong>.<\/li>\n\n\n\n<li>Right-click on <strong>Windows Essentials 2012<\/strong>, then select <strong>Uninstall\/Change<\/strong>.<\/li>\n\n\n\n<li>On the new Windows that appears, click <strong>Repair all Windows Essential Programs.<\/strong><\/li>\n\n\n\n<li>Wait for a few minutes for the process to complete. The process will, in the meantime, display the status.<\/li>\n\n\n\n<li>Once done, click <strong>Close<\/strong>.<\/li>\n\n\n\n<li><strong>Restart Outlook<\/strong> and then try to login and see if you\u2019re still experiencing error 0x800ccc92.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Wrapping_Up\"><\/span>Wrapping Up<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>We believe that these are the best possible solutions to fix the Windows Error 0x800ccc92. These solutions are easy and simple to execute. We also encourage you to keep your PC clean to avoid encountering such errors. If you have any feedback, please leave us a comment below.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you experiencing the Windows Error 0x800ccc92 on your computer? Don\u2019t worry because you\u2019re not alone. Many users have reported encountering the same problem when they try to open their Outlook.In this article, you\u2019ll learn how to fix Windows error 0x800ccc92 on Windows 10 Live Mail. What Is the Windows Error 0x800ccc92? The Windows Error&#8230; <a href=\"https:\/\/outbyte.com\/blog\/fix-the-windows-error-0x800ccc92\/\" target=\"_blank\">Read more.<\/a><\/p>\n","protected":false},"author":13,"featured_media":2225,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[67,91,125,99,81],"class_list":["post-2177","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fixes","tag-error-code","tag-sfc-scan","tag-windows-essentials","tag-windows-mail","tag-windows-outlook"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix the Windows Error 0x800ccc92 - Outbyte Official Blog<\/title>\n<meta name=\"description\" content=\"In this article, you\u2019ll learn 7 methods to fix Windows error 0x800ccc92 on Windows 10 Live Mail.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/outbyte.com\/blog\/fix-the-windows-error-0x800ccc92\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix the Windows Error 0x800ccc92 - 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