{"id":2087,"date":"2020-10-05T08:49:31","date_gmt":"2020-10-05T08:49:31","guid":{"rendered":"https:\/\/outbyte.com\/blog\/?p=2087"},"modified":"2025-01-30T09:47:59","modified_gmt":"2025-01-30T09:47:59","slug":"fix-windows-error-code-0x800704ec","status":"publish","type":"post","link":"https:\/\/outbyte.com\/blog\/fix-windows-error-code-0x800704ec\/","title":{"rendered":"How to Fix Windows Error Code 0x800704ec"},"content":{"rendered":"\n<p>If you are a PC user, you may have encountered the message containing the error code 0x800704ec. What did you try to run at that moment? Did you need to turn on Windows Defender and couldn\u2019t do it? <\/p>\n\n\n\n<p>Or you tried to open the Windows Store only to see that it\u2019s blocked? The good news is that the error code 0x800704ec can be easily fixed by taking a few steps described in this article.&nbsp;<\/p>\n\n\n\n<p><strong>Tip:<\/strong> Looking for files that may cause the issue can be time consuming and rather challenging for non-expert users. Instead of going through numerous steps of system checks, run the <a href=\"https:\/\/outbyte.com\/software\/pc-repair\/?m=site_blog_article_pcr_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_pcr_pplink&amp;utm_term=Outbyte+PC+Repair&amp;utm_content=\/blog\/fix-windows-error-code-0x800704ec\/\">PC Repair software<\/a> by Outbyte &#8211; it will scan your system for corrupted files and delete any of those that prevent your computer from functioning properly.<\/p>\n\n\n\n<p class=\"download-button-wrapper\"><a href=\"https:\/\/outbyte.com\/software\/pc-repair\/download\/\">Download PC Repair<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_Does_the_Error_Code_0x800704ec_Show_Up\"><\/span>Why Does the Error Code 0x800704ec Show Up?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The error code 0x800704ec is a message typically encountered on computers running on the Microsoft Windows operating system. PC users tell about occasionally receiving the <a rel=\"noreferrer noopener\" href=\"https:\/\/answers.microsoft.com\/en-us\/protect\/forum\/all\/error-code-0x800704ec-windows-defender-wont-turn\/04bb6f33-65b6-47f7-bee7-f3f1680f7e95\" target=\"_blank\">Windows Defender error code 0x800704ec<\/a>. In other cases, the issue is associated with the Windows Store. So, what are the reasons for the error code 0x800704ec showing up on your computer? Here are the most common of them:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A third-party antivirus program blocking Windows Defender<\/li>\n\n\n\n<li>Incorrect Local Group Policy Editor settings<\/li>\n\n\n\n<li>System errors<\/li>\n\n\n\n<li>Windows Store registry issues<\/li>\n<\/ul>\n\n\n\n<p>Depending on whether the error code 0x800704ec shows up when you\u2019re trying to enable Windows Defender or to open Windows Store, methods of fixing the issue will differ. Check the guide below to see which one will work for you.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Methods_of_Fixing_the_Error_Code_0x800704ec\"><\/span>Methods of Fixing the Error Code 0x800704ec<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>So how do you fix the error code 0x800704ec frequently associated with Windows Defender?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_1_Disable_the_Third-Party_Antivirus_Program\"><\/span>Method 1: Disable the Third-Party Antivirus Program<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>When you\u2019re running a third-party antivirus application, Windows Defender just won\u2019t start. If you want to turn on the latter, all the other programs covering similar tasks should be disabled since Windows allows only one security app to run at a time. <\/p>\n\n\n\n<p>If you&#8217;re getting <a href=\"https:\/\/outbyte.com\/blog\/windows-update-error-0x8000ffff-fix\/\">error code 0x8000ffff<\/a>, <a href=\"https:\/\/outbyte.com\/blog\/error-code-0x8007000d-fix\/\">error code 0x8007000d<\/a>, or error <a href=\"https:\/\/outbyte.com\/blog\/error-0x8007010b-fix\/\">0x8007010b<\/a>, you should also consider temporarily disabling your third-party antivirus because it might be preventing the download of necessary files.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"516\" height=\"235\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/disable-antivirus.png\" alt=\"disable antivirus\" class=\"wp-image-2111\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/disable-antivirus.png 516w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/disable-antivirus-300x137.png 300w\" sizes=\"auto, (max-width: 516px) 100vw, 516px\" \/><\/figure>\n\n\n\n<p>Depending on which antivirus program you\u2019re using, the steps for pausing its work may differ. The common recommendation here would be to open the app\u2019s menu, find scan options, and stop its functioning.<\/p>\n\n\n\n<p>This step can also fix some Windows Update errors like <a href=\"https:\/\/outbyte.com\/blog\/fix-windows-update-error-0x80070422\/\">0x80070422<\/a> or <a href=\"https:\/\/outbyte.com\/blog\/fix-update-error-0x80070002-windows\/\">0x80070002<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_2_Turn_on_Related_Windows_Services\"><\/span>Method 2: Turn on Related Windows Services<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You have disabled or even removed your third-party antivirus program but keep receiving the error code 0x800704ec? To stop seeing the grey icon of Windows Defender, you should turn on the Windows services associated with it. Here are the steps you should take to fix the issue:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Win<\/kbd> + <kbd>R<\/kbd> on your keyboard to open the Run tool.<\/li>\n\n\n\n<li>Type <code class=\"inline\">services.msc<\/code> and hit <kbd>Enter<\/kbd> to open the Services window.<\/li>\n\n\n\n<li>Locate and restart the following services of the Windows Defender module:<\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Windows Defender Advanced Threat Protection Service<\/li>\n\n\n\n<li>Windows Defender Antivirus Network Inspection Service<\/li>\n\n\n\n<li>Windows Defender Antivirus Service<\/li>\n\n\n\n<li>Windows Defender Firewall<\/li>\n\n\n\n<li>Windows Defender Security Center Service.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"802\" height=\"493\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restart-defender.png\" alt=\"Restart Defender applications\" class=\"wp-image-2113\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restart-defender.png 802w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restart-defender-300x184.png 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restart-defender-768x472.png 768w\" sizes=\"auto, (max-width: 802px) 100vw, 802px\" \/><\/figure>\n\n\n\n<p>When you finish restarting those services, restart your computer and see if it\u2019s possible to turn on Windows Defender.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_3_Check_the_System_Files_for_Errors\"><\/span>Method 3: Check the System Files for Errors<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Running the System File Checker (SFC) is the easiest way to scan your computer for corrupted files. Here\u2019s how you can do that:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Win<\/kbd> + <kbd>R<\/kbd> and type <code class=\"inline\">cmd<\/code> to open Command Prompt. To apply changes, you should run it as Administrator.<\/li>\n\n\n\n<li>In the command line window, type <code class=\"inline\">sfc \/scannow<\/code> and hit <kbd>Enter<\/kbd>.<\/li>\n\n\n\n<li>After the scan is over, see the information given by the system. In the optimal situation, it would be possible to detect and remove all files causing errors on your PC.<br><figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"244\" class=\"wp-image-1085\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow.jpg\" alt=\"\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow.jpg 672w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow-300x109.jpg 300w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/figure><\/figure><\/li>\n<\/ol>\n\n\n\n<p>If for some reason the SFC scan wasn\u2019t able to fix some errors, you can try restoring system health by running DISM:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Win<\/kbd> + <kbd>R<\/kbd> and type <code class=\"inline\">cmd<\/code> to open Command Prompt. To apply changes, you should run it as Administrator.<\/li>\n\n\n\n<li>Type <code class=\"inline\">DISM \/Online \/Cleanup-Image \/RestoreHealth<\/code> and hit <kbd>Enter<\/kbd>.<br><figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"629\" height=\"270\" class=\"wp-image-1323\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restore-health.png\" alt=\"Restore health command\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restore-health.png 629w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restore-health-300x129.png 300w\" sizes=\"auto, (max-width: 629px) 100vw, 629px\" \/><\/figure><\/figure><\/li>\n<\/ol>\n\n\n\n<p>Wait for the process to finish and restart your computer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_4_Edit_the_Registry\"><\/span>Method 4: Edit the Registry<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Here\u2019s another set of steps that can help you to enable Windows Defender if the previous methods didn\u2019t work. Try doing the following:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Win<\/kbd> + <kbd>R<\/kbd> to open the Run window and type <code class=\"inline\">regedit<\/code> to open Registry Editor.<\/li>\n\n\n\n<li>Locate the Windows Defender folder by following the <code>HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows Defender<\/code><\/li>\n\n\n\n<li>Double-click on the DisableAntiSpyware line and change the \u201cValue data\u201d option to<strong> 0<\/strong>.<\/li>\n\n\n\n<li>Change the Value data of the (Standard) line in the same window to 0. <figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"823\" height=\"430\" class=\"wp-image-2115\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/disableantispyware.png\" alt=\"DisableAntiSpyware \" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/disableantispyware.png 823w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/disableantispyware-300x157.png 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/disableantispyware-768x401.png 768w\" sizes=\"auto, (max-width: 823px) 100vw, 823px\" \/><\/figure><\/figure><\/li>\n<\/ol>\n\n\n\n<h2 id=\"fix-windows-store-error-0x800704ec\"><span class=\"ez-toc-section\" id=\"How_to_Fix_the_Windows_Store_Error_0x800704ec\"><\/span>How to Fix the Windows Store Error 0x800704ec<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>So, we\u2019ve gone over steps for fixing the Windows Defender error code 0x800704ec. But how about the same error associated with the Windows Store? There are several methods you can use.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_1_Edit_the_Registry\"><\/span>Method 1: Edit the Registry<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>By editing registry key values as outlined above, you can fix the error code 0x800704ec associated with the Windows Store as well:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Win<\/kbd> + <kbd>R<\/kbd> to open the Run window and type <code class=\"inline\">regedit<\/code> to open Registry Editor.<\/li>\n\n\n\n<li>Locate the Windows Store folder by following the <code>HKEY_LOCAL_MACHINE\\SOFTWARE\\Policies\\Microsoft\\WindowsStore<\/code> path on the left-hand menu.<\/li>\n\n\n\n<li>Double-click on the Remove Windows Store line and set the Value data to<strong> 0<\/strong>.<\/li>\n<\/ol>\n\n\n\n<p>Restart your computer and see if you can open the Windows Store now.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_2_Change_Local_Group_Policy_Settings\"><\/span>Method 2: Change Local Group Policy Settings<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Changing the settings of the Local Group Policy may help you to deal with the error code 0x800704ec.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Win<\/kbd> + <kbd>R<\/kbd> on your keyboard to open the Run tool.<\/li>\n\n\n\n<li>Type <code class=\"inline\">gpedit.msc<\/code> and hit enter to open the Services window.<\/li>\n\n\n\n<li>Follow the <strong class=\"text-break\">Computer Configuration\\Administrative Templates\\Windows Components\\Store path<\/strong> and locate the <strong>\u201cTurn off the Store application\u201d<\/strong> option.<\/li>\n\n\n\n<li>Right-click on it, select <strong>Settings <\/strong>and change it to <strong>Not Configured<\/strong> or <strong>Disabled<\/strong>. Apply the changes.<\/li>\n<\/ol>\n\n\n\n<p>Restart your PC and check whether you can open the Windows Store now.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are a PC user, you may have encountered the message containing the error code 0x800704ec. What did you try to run at that moment? Did you need to turn on Windows Defender and couldn\u2019t do it? Or you tried to open the Windows Store only to see that it\u2019s blocked? The good news&#8230; <a href=\"https:\/\/outbyte.com\/blog\/fix-windows-error-code-0x800704ec\/\" target=\"_blank\">Read more.<\/a><\/p>\n","protected":false},"author":13,"featured_media":2123,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[67,127,65,91,69,115],"class_list":["post-2087","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fixes","tag-error-code","tag-local-group-policy","tag-microsoft-store","tag-sfc-scan","tag-windows-defender","tag-windows-registry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix Windows Error Code 0x800704ec<\/title>\n<meta name=\"description\" content=\"The error code 0x800704ec shows up when you\u2019re trying to enable Windows Defender or to open Windows Store. There are 6 methods to fix this.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/outbyte.com\/blog\/fix-windows-error-code-0x800704ec\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix Windows Error Code 0x800704ec\" \/>\n<meta property=\"og:description\" content=\"The error code 0x800704ec shows up when you\u2019re trying to enable Windows Defender or to open Windows Store. 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