{"id":1885,"date":"2020-09-29T07:07:27","date_gmt":"2020-09-29T07:07:27","guid":{"rendered":"https:\/\/outbyte.com\/blog\/?p=1885"},"modified":"2025-01-30T09:51:31","modified_gmt":"2025-01-30T09:51:31","slug":"how-to-fix-windows-error-code-0x80004005","status":"publish","type":"post","link":"https:\/\/outbyte.com\/blog\/how-to-fix-windows-error-code-0x80004005\/","title":{"rendered":"How to Fix Windows Error Code 0x80004005"},"content":{"rendered":"\n<p>Microsoft translates the error code 0x80004005 as an unspecified error that can show up on its own, or alongside other unspecified error messages.<\/p>\n\n\n\n<p>The 0x80004005 unspecified error often occurs when Windows Updates fails to install or when users cannot access Shared Drives, Folders, and Virtual Machines. <\/p>\n\n\n\n<p>It can also occur when users are carrying out the following in File Explorer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Renaming files<\/li>\n\n\n\n<li>Deleting files<\/li>\n\n\n\n<li>Extracting folders<\/li>\n<\/ul>\n\n\n\n<p><strong>Pro Tip<\/strong>: The <a href=\"https:\/\/outbyte.com\/software\/pc-repair\/?m=site_blog_article_pcr_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_pcr_pplink&amp;utm_term=Outbyte+PC+Repair&amp;utm_content=\/blog\/how-to-fix-windows-error-code-0x80004005\/\">PC repair software<\/a> will scan your system to identify corrupt and junk files then restore them to give your PC optimal functioning. This way, it may help fix error code 0x80004005.<\/p>\n\n\n\n<p class=\" download-button-wrapper\"><a href=\"https:\/\/outbyte.com\/software\/pc-repair\/download\/\">Download PC Repair<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"0x80004005_Error_Message\"><\/span>0x80004005 Error Message<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Troubleshooting error code 0x80004005 in Windows 10 depends on how and where the error message originates from. Usually, error 0x80004005 doesn\u2019t specifically outline the actual problem on your PC or OS. This is why even Microsoft Books defines it as \u201cUnspecified Error.\u201d<\/p>\n\n\n\n<p>Sometimes, you may encounter an error during Windows start with a message saying:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cA problem is preventing Windows from accurately checking the license for this computer. Error code: 0x80004005\u201d<\/em><\/p>\n\n\n\n<p><em>\u201cAn unexpected error is keeping you from renaming (or deleting or copying) the folder: 0x80004005.\u201d<\/em><\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Causes_Windows_Error_Code_0x80004005\"><\/span>What Causes Windows Error Code 0x80004005?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>When error 0x80004005 appears on your screen, it doesn\u2019t explain what has caused the error. It only shows \u201cunspecified error.\u201d<br>You may see this when a file that the WPA (Windows Product Activation) needs is missing or damaged. It usually happens on shared files or drives, or during Windows install. This can happen when or if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Windows Updates fails to install<\/li>\n\n\n\n<li>There are compatibility issues of an antivirus program or a third-party backup utility<\/li>\n\n\n\n<li>A file that the WPA requires has been manually modified (moved or renamed)<\/li>\n\n\n\n<li>There is a problem opening a compressed file<\/li>\n<\/ul>\n\n\n\n<p>The Windows error 0x80004003 can be hard to diagnose, but when it comes with the <a href=\"https:\/\/outbyte.com\/blog\/fix-error-code-0x80004003\/\">error code: 0x80004003<\/a> or <a href=\"https:\/\/outbyte.com\/blog\/error-0x8007010b-fix\/\">error 0x8007010b<\/a>, it means that the Windows Update feature has run into an error that it cannot resolve.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Fix_Windows_Error_Code_0x80004005\"><\/span>How to Fix Windows Error Code 0x80004005<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Use the following troubleshooting solutions to fix error code 0x80004005 in Windows 10:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_1_Run_the_Windows_Update_Troubleshooter\"><\/span>Fix #1: Run the Windows Update Troubleshooter<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Among the main causes of error code 0x80004005 is Windows updates failing to install. Or when Windows Update downloads corrupted files. Fortunately, Windows 7 or later has the built-in automatic Windows Update troubleshooter. To run the troubleshooter On Windows 10:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press the <kbd>Win<\/kbd> key and select <strong>Settings<\/strong>.<\/li>\n\n\n\n<li>In Settings, select <strong>Update &amp; Security<\/strong>; then select <strong>Troubleshoot<\/strong>. <figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"821\" height=\"501\" class=\"wp-image-1137\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/troubleshoot-update.png\" alt=\"Troubleshoot settings\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/troubleshoot-update.png 821w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/troubleshoot-update-300x183.png 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/troubleshoot-update-768x469.png 768w\" sizes=\"auto, (max-width: 821px) 100vw, 821px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>In the Troubleshoot Window, select<strong> Windows Update <\/strong>under <strong>\u2018Get up and running\u2019<\/strong>.<\/li>\n\n\n\n<li>Select <strong>\u2018Run the troubleshooter\u2019<\/strong>.<\/li>\n\n\n\n<li>Wait for this process to complete, then restart your PC.<\/li>\n<\/ol>\n\n\n\n<p>The Windows Update troubleshooter is an easy tool that can solve dozens of other system issues like <a href=\"https:\/\/outbyte.com\/blog\/windows-error-code-0xc004f074-fix\/\">error 0xc004f074<\/a> or <a href=\"https:\/\/outbyte.com\/blog\/windows-update-error-0x8000ffff-fix\/\">error 0x8000ffff<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_2_Check_for_Windows_Updates\"><\/span>Fix #2: Check for Windows Updates<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If running the Windows Update Troubleshooter doesn\u2019t generate results, try checking for updates then install them on your PC. To check for new updates:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press the Windows Key and select <strong>Settings<\/strong>.<\/li>\n\n\n\n<li>In the Settings window, Select <strong>Update &amp; Security<\/strong> > <strong>Windows Update<\/strong>. <figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"791\" height=\"238\" class=\"wp-image-939\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/update-security.png\" alt=\"Update and Security options\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/update-security.png 791w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/update-security-300x90.png 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/update-security-768x231.png 768w\" sizes=\"auto, (max-width: 791px) 100vw, 791px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>Click <strong>\u2018Check for updates\u2019<\/strong>.<figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"301\" height=\"225\" class=\"wp-image-1503\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/check-updates.png\" alt=\"Check for Windows Updates\"><\/figure><\/figure><\/li>\n\n\n\n<li>Wait for the updates to download.<\/li>\n\n\n\n<li>Click \u2018<strong>install the available updates<\/strong>\u2019 and install the updates according to instructions.<\/li>\n<\/ol>\n\n\n\n<p>Wait for the process to complete, then restart your PC to make the changes.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_3_Removing_the_VirtualBox_Registry_Key\"><\/span>Fix #3: Removing the VirtualBox Registry Key<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you encounter error 0x80004005 with VirtualBox installed, you could find a solution in deleting VirtualBox&#8217;s registry key. To delete the registry key:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Win<\/kbd> + <kbd>R<\/kbd> to open a Run dialog box.<\/li>\n\n\n\n<li>In the dialog box, type <code class=\"inline\">Regedit<\/code> and click <strong>OK<\/strong>.<\/li>\n\n\n\n<li>Navigate to:<br><code>HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\ CurrentVersion\\AppCompatFlags\\Layers<br>\"C:\\Program Files\\Oracle\\VirtualBox\\VirtualBox.exe\"=\"DISABLEUSERCALLBACKEXCEPTION\"<\/code> <figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"361\" class=\"wp-image-1921\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/registry-editor.png\" alt=\"registry editor\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/registry-editor.png 848w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/registry-editor-300x128.png 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/registry-editor-768x327.png 768w\" sizes=\"auto, (max-width: 848px) 100vw, 848px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>Delete this registry key.<\/li>\n\n\n\n<li>Check whether this process has resolved the issue.<br><strong>Note: <\/strong>You may also consider restarting your PC first to make the changes work.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_4_DisableUninstall_your_Antivirus_AV\"><\/span>Fix #4: Disable\/Uninstall your Antivirus (AV)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If removing the VirtualBox Registry Key fails to solve the error 0x80004005, you may need to disable or uninstall your Windows 10 built-in AV first then repair fix #3 above.<br>You can then enable or reinstall the antivirus after the process. You may also opt for a different AV program.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"488\" height=\"444\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/uninstall-antivirus.png\" alt=\"Uninstall Antivirus\" class=\"wp-image-1077\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/uninstall-antivirus.png 488w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/uninstall-antivirus-300x273.png 300w\" sizes=\"auto, (max-width: 488px) 100vw, 488px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_5_Fix_Error_0x80004005_when_accessing_a_Shared_Drive\"><\/span>Fix #5: Fix Error 0x80004005 when accessing a Shared Drive<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you\u2019re encountering error 0x80004005 while accessing a shared folder or drive, you may need to create a LocalAccountTokenFilterPolicy Value to fix. You will use the Regedit function to create the value:<br>Note: This process is a bit technical. You need to pay keen attention.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Press <kbd>Win<\/kbd> + <kbd>R<\/kbd> to open a Run dialog box.<\/li>\n\n\n\n<li>In the dialog box, type <code class=\"inline\">Regedit<\/code>.<\/li>\n\n\n\n<li>In Registry Editor, navigate to this path:<br><code>HKLM\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\Policies\\System<\/code><\/li>\n\n\n\n<li>Now, create a <strong class=\"text-break\">LocalAccountTokenFilterPolicy<\/strong> Value<br><strong>a.<\/strong> On a 64-bit PC, make a QWORD (64-bit) called <strong class=\"text-break\">LocalAccountTokenFilterPolicy<\/strong>.<br><strong>b.<\/strong> On a 32-bit PC, create a new DWORD value called <strong class=\"text-break\">LocalAccountTokenFilterPolicy<\/strong>. <figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"833\" height=\"525\" class=\"wp-image-1923\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/new-dword.png\" alt=\"New QWORD\/DWORD value\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/new-dword.png 833w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/new-dword-707x447.png 707w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/new-dword-300x189.png 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/new-dword-768x484.png 768w\" sizes=\"auto, (max-width: 833px) 100vw, 833px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>In either case, make the numeric value equal to <strong>1<\/strong> and click <strong>OK<\/strong>.<br>Once you\u2019ve completed this process, restart your PC then check if you\u2019ve solved the error by trying to access the shared files or folder.<br>If the error persists, you may need to delete 6to4 adapters to fix the issue.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_6_Delete_6to4_adapters\"><\/span>Fix #6: Delete 6to4 adapters<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Deleting the 6to4 adapters can help you fix error 0x80004005:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Win<\/kbd> + <kbd>R<\/kbd> to open the Run dialog box.<\/li>\n\n\n\n<li>In the dialog box, enter <code class=\"inline\">hdwwiz.cpl<\/code> and click <strong>OK <\/strong>to open Device Manager.<\/li>\n\n\n\n<li>In Device Manager, click <strong>View <\/strong>> \u2018<strong>Show hidden devices<\/strong>\u2019.<\/li>\n\n\n\n<li>Select <strong>\u2018Network adapters\u2019<\/strong> to expand that option.<\/li>\n\n\n\n<li>To delete 6to4 adapters, right-click on it then select \u2018Remove Device.\u2019<br>After this process is complete, restart your device and see if you\u2019ve solved the error 0x80004005.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_7_Enable_VirtualBox_NDIS6_Bridget_Networking_Driver\"><\/span>Fix #7: Enable VirtualBox NDIS6 Bridget Networking Driver<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you\u2019ve encountered error 0x80004005 while working on a Virtual Machine, you can fix it by enabling VirtualBox NDIS6 Bridget Networking Driver.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to <strong>\u2018Network and Internet\u2019 <\/strong>settings click<strong> \u2018Status\u2019<\/strong>.<\/li>\n\n\n\n<li>Select<strong> \u2018Change adapter options\u2019<\/strong>.<\/li>\n\n\n\n<li>Check if the <strong>\u2018VirtualBox NDIS6 Bridget Networking Driver\u2019 <\/strong>is disabled then enable it (use the toggle button).<br>After that, restart your PC.<br><strong>Note:<\/strong> If this simple process doesn\u2019t fix the error, then check that in every network adapter (WiFi, Ethernet, etc.), the \u2018VirtualBox NDIS6 Bridget Networking Driver\u2019 is enabled. After that, uncheck the NDIS6 driver and restart your PC.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Wrapping_Up\"><\/span>Wrapping Up<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We&#8217;ve given you some methods to help fix error 0x80004005 on Windows 10. You can use these solutions in any order you want. If you have feedback, comment, or question, please share with us in the comments section.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Microsoft translates the error code 0x80004005 as an unspecified error that can show up on its own, or alongside other unspecified error messages. The 0x80004005 unspecified error often occurs when Windows Updates fails to install or when users cannot access Shared Drives, Folders, and Virtual Machines. It can also occur when users are carrying out&#8230; <a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-windows-error-code-0x80004005\/\" target=\"_blank\">Read more.<\/a><\/p>\n","protected":false},"author":13,"featured_media":1917,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[67,77,115,61,95],"class_list":["post-1885","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fixes","tag-error-code","tag-windows-activation-error","tag-windows-registry","tag-windows-update-error","tag-windows-update-troubleshooter"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix Windows Error Code 0x80004005 - Outbyte Official Blog<\/title>\n<meta name=\"description\" content=\"The error code 0x80004005 often occurs when Windows Updates fails to install. 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