{"id":18165,"date":"2025-05-07T08:29:24","date_gmt":"2025-05-07T08:29:24","guid":{"rendered":"https:\/\/outbyte.com\/blog\/?p=18165"},"modified":"2025-05-07T08:29:24","modified_gmt":"2025-05-07T08:29:24","slug":"error-copying-file-or-folder-the-requested-value-cannot-be-determined","status":"publish","type":"post","link":"https:\/\/outbyte.com\/blog\/error-copying-file-or-folder-the-requested-value-cannot-be-determined\/","title":{"rendered":"Error Copying File or Folder: &#8220;The Requested Value Cannot Be Determined&#8221;"},"content":{"rendered":"\n<p>If you&#8217;re getting the Windows 10\/11 error message &#8220;The requested value cannot be determined&#8221; you&#8217;re not alone. <\/p>\n\n\n\n<p>The frustrating message typically appears when you&#8217;re trying to copy files or folders\u2014typically the DCIM folder\u2014from an Android phone or iPhone to a Windows PC. <\/p>\n\n\n\n<p>This guide will walk you through the causes of the issue and offer practical solutions to help you resolve it.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"640\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Computer-Error-Error-Message.webp\" alt=\"Error Copying File or Folder: &quot;The Requested Value Cannot Be Determined&quot;\" class=\"wp-image-18167\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Computer-Error-Error-Message.webp 960w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Computer-Error-Error-Message-300x200.webp 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Computer-Error-Error-Message-768x512.webp 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_Causes_of_Error_Copying_File_or_Folder_The_Requested_Value_Cannot_Be_Determined\"><\/span>The Causes of Error Copying File or Folder: The Requested Value Cannot Be Determined<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Why does this issue happen in the first place?<\/p>\n\n\n\n<p>Many users have reported that the &#8220;<strong>error copying file or folder: the requested value cannot be determined<\/strong>&#8221; appears during drag and drop of a whole DCIM folder from their phone to a Windows PC. One of the main causes is the large number of files within the folder and Windows might simply be unable to handle the quantity of files during the transfer.<\/p>\n\n\n\n<p>Other common reasons include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The file size is greater than 4 GB. <\/strong>Sending files greater than 4 GB, especially to FAT32-formatted drives, typically generates this error.<br><\/li>\n\n\n\n<li><strong>Write-protected disk.<\/strong> Portable storage mediums like flash drives or SD cards may have a physical write-protection switch enabled.<br><\/li>\n\n\n\n<li><strong>Not enough free space.<\/strong> If the target location has minimal free disk space, your transfer will fail.<br><\/li>\n\n\n\n<li><strong>Corrupted destination.<\/strong> A damaged partition or corrupted drive can stop the copying process entirely.<br><\/li>\n\n\n\n<li><strong>Encrypted files.<\/strong> Transferring encrypted files to another system or drive might cause compatibility issues.<br><\/li>\n\n\n\n<li><strong>File corruption.<\/strong> The original file might be corrupt or unreadable.<\/li>\n<\/ul>\n\n\n\n<p>Luckily, there are a couple of ways of avoiding this.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Resolve_Error_Copying_File_or_Folder_%E2%80%9CThe_Requested_Value_Cannot_Be_Determined%E2%80%9D\"><\/span>How to Resolve Error Copying File or Folder: \u201cThe Requested Value Cannot Be Determined\u201d<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Let&#8217;s walk through the possible solutions. You don&#8217;t need to try them all\u2014just pick the one that looks most applicable to your case.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Disconnect_and_then_reconnect_your_mobile_device\"><\/span>Disconnect and then reconnect your mobile device<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Start with the basics. If you&#8217;re copying from a mobile device, unplug it and reconnect it to your computer.<\/p>\n\n\n\n<p>Here\u2019s how:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open <strong>File Explorer<\/strong>.<br><\/li>\n\n\n\n<li>Locate your phone under \u201cThis PC\u201d right-click it, and choose <strong>Eject<\/strong>.<br><\/li>\n\n\n\n<li>Disconnect the cable and plug it back in.<br><\/li>\n\n\n\n<li>Now try copying the DCIM folder again.<\/li>\n<\/ul>\n\n\n\n<p>Replace the USB cable or port to fix this glitch.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\ud83d\udee0\ufe0f<strong>Tip:<\/strong> If your system still struggles to detect the device, outdated USB or mobile drivers might be the reason. Try using <strong><a href=\"https:\/\/outbyte.com\/software\/driver-updater?m=blog_article_du_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_du_pplink&amp;utm_term=%7Bbtn_text%7D&amp;utm_content=%7Bpage_path%7D\">Outbyte Driver Updater<\/a><\/strong> to ensure all related drivers are current.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Restart_your_PC\"><\/span>Restart your PC<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sometimes all your PC needs is a reboot to fix odd behavior. Simply go to the <strong>Start menu<\/strong>, click the <strong>Power<\/strong> icon, and select <strong>Restart<\/strong>. Once your PC is back up, test the file transfer again.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Transfer_the_files_by_batch\"><\/span>Transfer the files by batch<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Copying all files at once might overwhelm your system. Try this instead:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open the DCIM folder on your device.<br><\/li>\n\n\n\n<li>Select a smaller group of photos or videos.<br><\/li>\n\n\n\n<li>Copy them in batches rather than dragging the whole folder.<\/li>\n<\/ul>\n\n\n\n<p>This avoids the error &#8220;the requested value cannot be determined iphone&#8221; and causes your devices less hassle to undergo the transfer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Remove_the_SD_card_and_use_a_card_reader\"><\/span>Remove the SD card and use a card reader<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If your files are stored on an SD card, remove it from your phone and insert it into a card reader.<\/p>\n\n\n\n<p>Then:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Connect the card reader to your PC.<br><\/li>\n\n\n\n<li>Open the card in File Explorer.<br><\/li>\n\n\n\n<li>Copy the desired files directly from the SD card.<\/li>\n<\/ul>\n\n\n\n<p>This avoids breakdown in communication between your computer and your phone&#8217;s operating system.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Upload_the_files_to_a_cloud_service\"><\/span>Upload the files to a cloud service<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Cloud storage is the hassle-free solution whenever local transfers don&#8217;t work.<\/p>\n\n\n\n<p>Try this:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ensure your phone is connected to Wi-Fi.<br><\/li>\n\n\n\n<li>Upload the files to a service like <strong>Google Drive<\/strong> or <strong>OneDrive<\/strong>.<br><\/li>\n\n\n\n<li>Access the cloud account on your PC and download the files from there.<br><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"266\" height=\"545\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/upload-the-files-to-a-cloud-service.webp\" alt=\"Google Drive\" class=\"wp-image-18169\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/upload-the-files-to-a-cloud-service.webp 266w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/upload-the-files-to-a-cloud-service-146x300.webp 146w\" sizes=\"auto, (max-width: 266px) 100vw, 266px\" \/><\/figure>\n\n\n\n<p>It is a low-stress, trouble-free method which avoids USB connection problems altogether.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Change_the_file_and_folder_permission\"><\/span>Change the file and folder permission<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Permission settings can also block a file transfer.<\/p>\n\n\n\n<p>To fix this:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Right-click the folder you\u2019re trying to copy.<br><\/li>\n\n\n\n<li>Select <strong>Properties<\/strong> > <strong>Security<\/strong> tab.<br><\/li>\n\n\n\n<li>Under \u201cGroup or user names,\u201d click your username.<br><\/li>\n\n\n\n<li>Click <strong>Edit<\/strong>, then check <strong>Allow<\/strong> next to \u201cFull control.\u201d<br><\/li>\n\n\n\n<li>Click <strong>OK<\/strong> to save changes.<\/li>\n<\/ul>\n\n\n\n<p>You\u2019ll now have full permissions to move or copy the folder.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Create_a_new_local_user_account\"><\/span>Create a new local user account<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If your current Windows user profile is corrupted, creating a new one can help.<\/p>\n\n\n\n<p>Here\u2019s what to do:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Press <strong>Start<\/strong>, type <code class=\"inline\">mmc<\/code>, and hit <strong>Enter<\/strong>.<br><\/li>\n\n\n\n<li>In <strong>Microsoft Management Console<\/strong>, go to <strong>File > Add\/Remove Snap-in<\/strong>.<br><\/li>\n\n\n\n<li>Choose <strong>Local Users and Groups<\/strong>, and click <strong>Add<\/strong>.<br><\/li>\n\n\n\n<li>Under <strong>Users<\/strong>, right-click and select <strong>New User<\/strong>.<br><\/li>\n\n\n\n<li>Fill in the required details, then click <strong>Create<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>Log into this new user profile and try copying the files again.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\ud83d\udd27 <strong>Helpful fix:<\/strong> If the problem only appears in one user profile, deeper system issues may be affecting that environment. Run a check with <strong><a href=\"https:\/\/outbyte.com\/software\/pc-repair\/?m=blog_article_pcr_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_pcr_pplink&amp;utm_term=%7Bbtn_text%7D&amp;utm_content=%7Bpage_path%7D\">Outbyte PC Repair<\/a><\/strong> to detect and resolve underlying profile-related errors.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Scan_for_malware_entities\"><\/span>Scan for malware entities<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Malware can sometimes block file operations, including copying or pasting.<\/p>\n\n\n\n<p>Here are a few malware types to watch for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Bots<\/strong>: Collect personal data silently.<br><\/li>\n\n\n\n<li><strong>Keyloggers<\/strong>: Capture everything you type.<br><\/li>\n\n\n\n<li><strong>Ransomware<\/strong>: Locks your files until a payment is made.<br><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"440\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/use-outbyte-avarmor-1024x440.webp\" alt=\"Outbyte AVarmor\" class=\"wp-image-18171\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/use-outbyte-avarmor-1024x440.webp 1024w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/use-outbyte-avarmor-300x129.webp 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/use-outbyte-avarmor-768x330.webp 768w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/use-outbyte-avarmor-1536x660.webp 1536w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/use-outbyte-avarmor-1200x515.webp 1200w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/use-outbyte-avarmor.webp 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>To help keep your system smooth and secure while file transferring, consider using <strong><a href=\"https:\/\/outbyte.com\/software\/avarmor\/?m=blog_article_av_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_av_pplink&amp;utm_term=%7Bbtn_text%7D&amp;utm_content=%7Bpage_path%7D\">Outbyte AVarmor<\/a><\/strong>. It will detect and remove malicious software that could be slowing your work.<\/p>\n\n\n\n<p>After installing your antivirus:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Run a full scan.<br><\/li>\n\n\n\n<li>Follow the prompts to quarantine or delete suspicious files.<br><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Check_if_your_device_is_overheating\"><\/span>Check if your device is overheating<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Laptop or PC overheating can contribute to performance decreases affecting file transfers.<\/p>\n\n\n\n<p>To check:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Look at the back or underside vents.<br><\/li>\n\n\n\n<li>Use a soft brush to clear dust buildup.<br><\/li>\n\n\n\n<li>Consider cleaning your fan or using a cooling pad if necessary.<\/li>\n<\/ul>\n\n\n\n<p>Overheating is not always the main issue, but it certainly exacerbates things.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The &#8220;<strong>error copying file or folder: the requested value cannot be determined<\/strong>&#8221; is a common headache to experience when duplicating media files, especially from mobile phones like an iPhone to a Windows system. <\/p>\n\n\n\n<p>Whether because of the USB connection, permission, corrupted data, or even viruses, the above solutions should be able to help you break past the error and continue work.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Why am I getting the &#8220;requested value cannot be determined&#8221; error while copying iPhone photos to PC?<\/strong><\/summary>\n<p>This is usually the case while copying a large DCIM folder or when either device file system cannot handle the transfer.\u00a0<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can the error copying file or folder be triggered by a corrupted file?<\/strong><\/summary>\n<p>Yes. A corrupted or unreadable file could prevent the system from transferring the files successfully.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Is formatting the target drive useful?<\/strong><\/summary>\n<p>If the target drive has the FAT32 file system and the size of the file is larger than 4 GB, exFAT or NTFS format could be beneficial.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can a file transfer be blocked by antivirus?<\/strong><\/summary>\n<p>Antivirus software can potentially block access to some folders or disks. Malware or viruses are more likely to interfere with the process, though.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Is there a way to avoid using USB cables altogether?<\/strong><\/summary>\n<p>Yes. You can upload and download files using cloud services like Google Drive, Dropbox, or OneDrive without needing a USB cable.<\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>If you&#8217;re getting the Windows 10\/11 error message &#8220;The requested value cannot be determined&#8221; you&#8217;re not alone. The frustrating message typically appears when you&#8217;re trying to copy files or folders\u2014typically the DCIM folder\u2014from an Android phone or iPhone to a Windows PC. This guide will walk you through the causes of the issue and offer&#8230; <a href=\"https:\/\/outbyte.com\/blog\/error-copying-file-or-folder-the-requested-value-cannot-be-determined\/\" target=\"_blank\">Read more.<\/a><\/p>\n","protected":false},"author":27,"featured_media":26703,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[67,439,525],"class_list":["post-18165","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guides","tag-error-code","tag-stepbystep","tag-windows-error"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Error Copying File or Folder: &quot;The Requested Value Cannot Be Determined&quot; - Outbyte Official Blog<\/title>\n<meta name=\"description\" content=\"Many users have reported that the &quot;error copying file or folder: the requested value cannot be determined&quot; appears during drag and drop of ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/outbyte.com\/blog\/error-copying-file-or-folder-the-requested-value-cannot-be-determined\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Error Copying File or Folder: &quot;The Requested Value Cannot Be Determined&quot; - 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