{"id":16375,"date":"2025-03-17T10:56:23","date_gmt":"2025-03-17T10:56:23","guid":{"rendered":"https:\/\/outbyte.com\/blog\/?p=16375"},"modified":"2025-07-31T10:28:23","modified_gmt":"2025-07-31T10:28:23","slug":"fixing-error-code-0x80070490-in-the-windows-mail-app","status":"publish","type":"post","link":"https:\/\/outbyte.com\/blog\/fixing-error-code-0x80070490-in-the-windows-mail-app\/","title":{"rendered":"Fixing Error Code 0x80070490 in the Windows Mail App"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_Error_Code_0x80070490\"><\/span>What is Error Code 0x80070490?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Error 0x80070490 can be experienced when trying to add an email account in the Windows Mail app that often comes up with something like, &#8220;Something went wrong. We couldn&#8217;t find your settings.&#8221; This may involve any email account, including Gmail, Yahoo, Outlook, among others.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"640\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Email-Popup-Warning.webp\" alt=\"Email Popup Warning\" class=\"wp-image-16379\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Email-Popup-Warning.webp 960w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Email-Popup-Warning-300x200.webp 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Email-Popup-Warning-768x512.webp 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Causes_of_the_0x80070490_Error\"><\/span>Causes of the 0x80070490 Error<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>This error mainly occurs because of incorrect email settings, unstable internet access, an outdated application of Mail, or sometimes overprotective firewalls. It can also be due to damaged system files.<\/p>\n\n\n\n<p>For a more seamless and enjoyable experience on your computer, try using a reliable <a href=\"https:\/\/outbyte.com\/software\/pc-repair\/?m=blog_article_pcr_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_pcr_pplink&amp;utm_term=%7Bbtn_text%7D&amp;utm_content=%7Bpage_path%7D\">Outbyte PC Repair<\/a>. It takes care of junk files, incorrect system settings, and malicious applications. <\/p>\n\n\n\n<p>Make sure it is the right fit for your system, and as usual, take some time to get acquainted with the EULA and Privacy Policy.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>You may also check out other useful Outbyte software:<\/em><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/software\/avarmor?m=blog_ut_av_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=ut_av_pplink&amp;utm_term=%7Bbtn_text%7D&amp;utm_content=%7Bpage_path%7D\">Outbyte AVarmor<\/a>&nbsp;\u2013 A security tool that removes viruses, malware, and boosts privacy to keep your PC safe.<\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/software\/driver-updater?m=blog_ut_du_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=ut_du_pplink&amp;utm_term=%7Bbtn_text%7D&amp;utm_content=%7Bpage_path%7D\">Outbyte Driver Updater<\/a>&nbsp;\u2013 Automatically handles searching and updating your drivers, making the process effortless.<\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Fix_the_0x80070490_Error_in_the_Mail_App\"><\/span>How to Fix the 0x80070490 Error in the Mail App<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_1_Restart_the_Mail_App\"><\/span>Method 1. Restart the Mail App<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>First, before complicating things further, just restart the Mail application. Sometimes restarting simply solves the issue.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_2_Reinstall_or_Update_the_Mail_App\"><\/span>Method 2. Reinstall or Update the Mail App<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If the restart didn&#8217;t help, try resetting the Mail app to its default settings or updating it. To reset the app, do the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open Settings &gt; Apps &gt; Apps &amp; features.<\/li>\n\n\n\n<li>Find Mail and Calendar.<\/li>\n\n\n\n<li>Click Advanced options and select Reset.<\/li>\n<\/ul>\n\n\n\n<p>You also can open Microsoft Store and then search for Mail and Calendar, then click Update.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"632\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Apps-and-Features-Mail-and-Calendar-App.webp\" alt=\"Apps and Features Mail and Calendar App\" class=\"wp-image-16383\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Apps-and-Features-Mail-and-Calendar-App.webp 800w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Apps-and-Features-Mail-and-Calendar-App-300x237.webp 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Apps-and-Features-Mail-and-Calendar-App-768x607.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_3_Run_System_File_Checker_SFC\"><\/span>Method 3. Run System File Checker (SFC)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Corrupted system files may be preventing the Mail app from functioning properly. Run an SFC scan to repair these files:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <strong>Command Prompt<\/strong> as an admin.<\/li>\n\n\n\n<li>Type <code class=\"inline\">sfc \/scannow<\/code> and press <kbd>Enter<\/kbd>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"484\" height=\"234\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/SFC-Scannow-2.png\" alt=\"SFC Scannow\" class=\"wp-image-16385\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/SFC-Scannow-2.png 484w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/SFC-Scannow-2-300x145.png 300w\" sizes=\"auto, (max-width: 484px) 100vw, 484px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_4_Check_Your_Privacy_Settings\"><\/span>Method 4. Check Your Privacy Settings<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Your Windows privacy settings might block apps from accessing email. Go to <strong>Settings &gt; Privacy &gt; Email<\/strong> and make sure apps have access to your email and calendar.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_5_Enable_Built-in_Administrator_Account\"><\/span>Method 5. Enable Built-in Administrator Account<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sometimes the problem stems from your administrator account not being active. To enable it:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Windows + R<\/kbd>, type <code class=\"inline\">cmd<\/code>, and run it as administrator.<\/li>\n\n\n\n<li>Type <code class=\"inline\">net user administrator \/active:yes<\/code> and press <kbd>Enter<\/kbd>.<\/li>\n\n\n\n<li>Restart your PC and try adding the email account again.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_6_Set_up_Calendar_First\"><\/span>Method 6. Set up Calendar First<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Some users have found that setting up the <strong>Calendar app<\/strong> before adding an email account resolves the error. Launch the Calendar app, add your account, and then try setting up your email again.<br><\/p>\n\n\n\n<p>If the issue persists, try<strong> resetting the app <\/strong>but keep in mind this solution will also delete your app data. Go to Windows Settings &gt; Apps &gt; Apps &amp; features &gt; Mail &amp; Calendar app. Then select Advanced options, hit the Reset button, re-launch the app and check the results.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_7_Uninstall_and_Reinstall_the_Mail_App\"><\/span>Method 7. Uninstall and Reinstall the Mail App<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Uninstalling and reinstalling the Mail app can often resolve issues like error 0x80070490:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <strong>PowerShell<\/strong> as an administrator.<\/li>\n\n\n\n<li>Run this command: <code class=\"inline\">Get-AppxPackage Microsoft.windowscommunicationsapps | Remove-AppxPackage<\/code>.<\/li>\n\n\n\n<li>Reinstall the app from the <strong>Microsoft Store<\/strong> and check if the error persists.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_8_Add_Your_Account_Using_Advanced_Options\"><\/span>Method 8. Add Your Account Using Advanced Options<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If the above simple steps do not work, try adding your account via the advanced options:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open Mail, then in Settings select Manage Accounts, then Add Account.<\/li>\n\n\n\n<li>Click Advanced setup and create an account manually.<\/li>\n<\/ol>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>People Also Ask<\/strong><\/p>\n\n\n\n<p>Read about common Windows Errors:<\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/high-memory-usage-on-windows-10-11-how-to-fix-the-problem\/?_sid=vZDET4Om6r&amp;_dr=https%253A%252F%252Foutbyte.com%252Fblog%252Fhow-to-fix-the-windows-10-11-error-code-0x803f8001%252F\">High Memory Usage on Windows 10\/11: How to Fix the Problem<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/windows-update-error-80072efe-fix\/?_sid=vZDET4Om6r&amp;_dr=https%253A%252F%252Foutbyte.com%252Fblog%252Fcategory%252Fguides%252F\">Windows Update Error 80072EFE Fix<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/fixing-windows-update-error-code-0x800705b4\/\">Fixing Windows Update Error Code 0x800705b4<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/error-code-0x80080005-causes-and-possible-workarounds\/\">Error Code 0x80080005: Causes and Possible Workarounds<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-the-0x8024401c-error-code\/?_sid=vZDET4Om6r&amp;_dr=https%253A%252F%252Foutbyte.com%252Fblog%252Fhow-to-fix-the-windows-10-11-error-code-0x803f8001%252F\">How to Fix The 0x8024401c Error Code?<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/fixing-bsod-video_dxgkrnl_fatal_error\/?_sid=vZDET4Om6r&amp;_dr=https%253A%252F%252Foutbyte.com%252Fblog%252Fhow-to-fix-the-windows-10-11-error-code-0x803f8001%252F\">Fixing BSOD VIDEO_DXGKRNL_FATAL_ERROR on Windows 10\/11<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-the-stuttering-issue-in-windows-10-11\/?_sid=vZDET4Om6r&amp;_dr=https%253A%252F%252Foutbyte.com%252Fblog%252Fcategory%252Fguides%252F\">How to Fix the Stuttering Issue in Windows 10\/11?<\/a><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What causes error 0x80070490?<\/strong><\/summary>\n<p>Incorrect email settings, outdated apps, or corrupted system files are common causes.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How do I fix error code 0x80070490?<\/strong><\/summary>\n<p>Restart the Mail app, update or reset it, run SFC, or check privacy settings.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I manually add my email account?<\/strong><\/summary>\n<p>Yes, using advanced options in the Mail app allows for manual configuration.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Does resetting the Mail app delete my data?<\/strong><\/summary>\n<p>Yes, resetting will delete the app\u2019s data, but reinstalling it should allow you to re-add your accounts.<strong><br><\/strong><\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>What is Error Code 0x80070490? Error 0x80070490 can be experienced when trying to add an email account in the Windows Mail app that often comes up with something like, &#8220;Something went wrong. We couldn&#8217;t find your settings.&#8221; This may involve any email account, including Gmail, Yahoo, Outlook, among others. Causes of the 0x80070490 Error This&#8230; <a href=\"https:\/\/outbyte.com\/blog\/fixing-error-code-0x80070490-in-the-windows-mail-app\/\" target=\"_blank\">Read more.<\/a><\/p>\n","protected":false},"author":27,"featured_media":26835,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,11],"tags":[63,67,439,525],"class_list":["post-16375","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fixes","category-guides","tag-application-error","tag-error-code","tag-stepbystep","tag-windows-error"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Fixing Error Code 0x80070490 in the Windows Mail App - Outbyte Official Blog<\/title>\n<meta name=\"description\" content=\"Error code 0x80070490 mainly occurs because of incorrect email settings, unstable internet access, an outdated application of Mail, or ...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/outbyte.com\/blog\/fixing-error-code-0x80070490-in-the-windows-mail-app\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fixing Error Code 0x80070490 in the Windows Mail App - 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