{"id":1363,"date":"2020-09-14T11:35:29","date_gmt":"2020-09-14T11:35:29","guid":{"rendered":"https:\/\/outbyte.com\/blog\/?p=1363"},"modified":"2025-01-30T10:04:24","modified_gmt":"2025-01-30T10:04:24","slug":"fix-update-error-0x80070002-windows","status":"publish","type":"post","link":"https:\/\/outbyte.com\/blog\/fix-update-error-0x80070002-windows\/","title":{"rendered":"How to Fix Windows Update Error 0x80070002"},"content":{"rendered":"\n<p>You may encounter the update error with code 0x80070002 during an update process. Windows 10 is designed to automatically download and install its updates. <\/p>\n\n\n\n<p>They ensure the system functions smoothly. However, sometimes, you may encounter issues with this task. For instance, when you try to install a feature update to Windows 10, version 1809, you may get error 0x80070002 instead. This article describes reasons why this happens and provides methods of solving the issue.<\/p>\n\n\n\n<p><strong>Tip: <\/strong>You can use <a href=\"https:\/\/outbyte.com\/software\/pc-repair\/?m=site_blog_article_pcr_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_pcr_pplink&amp;utm_term=Outbyte+PC+Repair&amp;utm_content=\/blog\/fix-update-error-0x80070002-windows\/\">PC Repair software<\/a> specially designed to deal with corrupted files, to solve error 0x80070002. Download software to solve dozens of system issues with one light and reliable tool. The tool will detect and delete junk files preventing your system from running smoothly.<\/p>\n\n\n\n<p class=\"download-button-wrapper\"><a href=\"https:\/\/outbyte.com\/software\/pc-repair\/download\/\">Download PC Repair<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_Does_the_Windows_10_Update_Error_0x80070002_Appear\"><\/span>Why Does the Windows 10 Update Error 0x80070002 Appear?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Updating is an essential part of <a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/www.microsoft.com\/en-us\/windows\/\" target=\"_blank\">Windows 10<\/a>. The process is based on downloading and installing the latest version of the OS through Windows Update. During this step, you may encounter an error message that states the following:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><em>\u201cWindows could not search for new updates\u201d<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>It says that an error occurred while checking for new updates. Users often specify the update version when <a href=\"https:\/\/answers.microsoft.com\/en-us\/windows\/forum\/all\/windows-update-error-0x80070002\/b0755883-63e0-4aa8-be8e-b7a54a5a1ede\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">discussing<\/a> the 0x80070002 error issue. For example, the problem has been known to occur with the feature update version 1903. There are several reasons why the Windows 10 update error 0x80070002 shows up:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Time on your PC is synchronized incorrectly<\/li>\n\n\n\n<li>System errors and corrupted files<\/li>\n\n\n\n<li>Third-party applications<\/li>\n<\/ul>\n\n\n\n<p>Some of the issues are easy to fix, while others take time to find and eliminate. Proceed to the next section of this article to discover and apply solutions for the error.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Fix_the_Windows_10_Update_Error_0x80070002\"><\/span>How to Fix the Windows 10 Update Error 0x80070002<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_1_Fix_Time_Settings_on_Your_PC\"><\/span>Method 1: Fix Time Settings on Your PC<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Seeing a problem like error 0x80070002 during an update can be annoying. However, there may be a surprisingly easy solution \u2013 just adjust the time and date settings on your computer. To achieve this, do the following:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Right-click the Start Menu icon or press <kbd>Win<\/kbd> + <kbd>X<\/kbd> on your keyboard and select <strong>Settings<\/strong>.<\/li>\n\n\n\n<li>Locate and move to the <strong>Time &amp; Language<\/strong> section.<br><figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"651\" height=\"357\" class=\"wp-image-1393\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/date-time.png\" alt=\"date and time settings\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/date-time.png 651w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/date-time-300x165.png 300w\" sizes=\"auto, (max-width: 651px) 100vw, 651px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>Choose the <strong>Date &amp; Time<\/strong> tab from the left-hand menu.<\/li>\n\n\n\n<li>If the time settings are incorrect, update them manually. To do that, switch the toggle under the \u201c<strong>Set time automatically<\/strong>\u201d line to the Off position.<br><figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"564\" height=\"396\" class=\"wp-image-1399\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/time-automatically.png\" alt=\"set time zone automatically - off\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/time-automatically.png 564w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/time-automatically-300x211.png 300w\" sizes=\"auto, (max-width: 564px) 100vw, 564px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>Pick a time zone from the drop-down menu that corresponds with your current location.<\/li>\n\n\n\n<li>Press the <strong>Change <\/strong>button under the \u2018Change date and time\u2019 section and enter the values manually. Make sure they are synchronized with Internet time.<br><figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"567\" height=\"339\" class=\"wp-image-1401\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/change-time-manually.png\" alt=\"change date and time manually\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/change-time-manually.png 567w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/change-time-manually-300x179.png 300w\" sizes=\"auto, (max-width: 567px) 100vw, 567px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>After you are done, press <strong>Change<\/strong>.<\/li>\n\n\n\n<li>Restart your computer and try downloading Windows updates again.<\/li>\n<\/ol>\n\n\n\n<p>This solution also works for other Windows Update errors, including <a href=\"https:\/\/outbyte.com\/blog\/error-0x8007010b-fix\/\">error 0x8007010b<\/a>. Incorrect date and time messes with the download and installation of the Windows update. So, you need to make sure these are accurate all the time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_2_Fix_System_Errors\"><\/span>Method 2: Fix System Errors<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Another way to deal with the issue is to scan the system for errors.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Step 1: Perform the SFC scan<\/h4>\n\n\n\n<p>The System File Checker (SFC) scan allows you to detect and <a href=\"https:\/\/outbyte.com\/blog\/find-and-fix-corrupted-files-on-windows-10\/\" target=\"_blank\" rel=\"noreferrer noopener\">fix corrupted files<\/a>. To perform it, do the following:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Right-click the <strong>Start Menu<\/strong> icon or press <kbd>Win<\/kbd> + <kbd>X<\/kbd> on your keyboard and select <strong>Run<\/strong>.<\/li>\n\n\n\n<li>Type <code class=\"inline\">cmd<\/code> and press <kbd>Ctrl<\/kbd> + <kbd>Shift<\/kbd> + <kbd>Enter<\/kbd> to open Command Prompt with elevated privileges.<\/li>\n\n\n\n<li>in the command line window, type <code class=\"inline\">sfc \/scannow<\/code> and press <kbd>Enter<\/kbd> on your keyboard. <figure class=\"wp-block-image size-large\"><figure><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"148\" class=\"wp-image-1279\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/powershell-sfc-scannow.png\" alt=\"sfc\/scannow\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/powershell-sfc-scannow.png 480w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/powershell-sfc-scannow-300x93.png 300w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/><\/figure><\/figure><\/li>\n\n\n\n<li>After the scan is over, check the scan results notification to see if any corrupted system files were fixed.<\/li>\n\n\n\n<li>Restart your PC and try to run the Windows Update module. If the SFC scan was successful, you should be able to install the updates. In case some junk files were not deleted, proceed to the following step.<\/li>\n<\/ol>\n\n\n\n<p>The SFC scan is a universal tool to solve many system issues, especially Windows Update errors: <a href=\"https:\/\/outbyte.com\/blog\/fix-error-0xc000012d\/\">0xc000012d<\/a>, <a href=\"https:\/\/outbyte.com\/blog\/windows-error-code-0xc004f074-fix\/\">0xc004f074<\/a> and many others.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Step 2: Run DISM scan<\/h4>\n\n\n\n<p>The Deployment Image Servicing and Management (DISM) scan should fix issues that were left unresolved after the SFC scan. Perform it by doing the following:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Right-click the <strong>Start Menu<\/strong> icon or press <kbd>Win<\/kbd> + <kbd>X<\/kbd> on your keyboard and select Run.<\/li>\n\n\n\n<li>Type <code class=\"inline\">cmd<\/code> and press <kbd>Ctrl<\/kbd> + <kbd>Shift<\/kbd> + <kbd>Enter<\/kbd> to open Command Prompt with elevated privileges.<\/li>\n\n\n\n<li>In the command line window, type <code class=\"inline\">DISM \/Online \/Cleanup-Image \/CheckHealth<\/code> and hit <kbd>Enter<\/kbd>.<\/li>\n\n\n\n<li>Next, type <code class=\"inline\">DISM \/Online \/Cleanup-Image \/ScanHealth<\/code> and hit <kbd>Enter<\/kbd>.<\/li>\n\n\n\n<li>Finally, type <code class=\"inline\">DISM \/Online \/Cleanup-Image \/RestoreHealth<\/code> and hit <kbd>Enter<\/kbd>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"629\" height=\"270\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restore-health.png\" alt=\"Restorehealth command\" class=\"wp-image-1323\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restore-health.png 629w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/restore-health-300x129.png 300w\" sizes=\"auto, (max-width: 629px) 100vw, 629px\" \/><\/figure>\n\n\n\n<p>Restart your computer to see if the Windows 10 update error 0x80070002 remains. While running DISM it is important to remember that you can check, scan, or restore system health separately. However, you should always finish the process by restoring health.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_3_Delete_the_Software_Distribution_Folder\"><\/span>Method 3: Delete the Software Distribution Folder<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>You may want to delete the folder containing corrupted system update files. Do this by executing the following steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <strong>File Explorer<\/strong>, locate and move to This PC tab on the left-hand menu.<\/li>\n\n\n\n<li>Go to the C drive and select the Windows folder.<\/li>\n\n\n\n<li>Locate the Software Distribution folder inside and delete it.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"338\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/software-distribution.png\" alt=\"softwaredistribution folder\" class=\"wp-image-1403\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/software-distribution.png 842w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/software-distribution-300x120.png 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/software-distribution-768x308.png 768w\" sizes=\"auto, (max-width: 842px) 100vw, 842px\" \/><\/figure>\n\n\n\n<p>Restart your PC and see if the method has helped to resolve the Windows 10 update error 0x80070002.<\/p>\n\n\n\n<p>Deleting the Software Distribution folder forces Windows to generate a new folder for the new files, which would be used for the new installation. This method helps resolve several Windows Update errors, including <a href=\"https:\/\/outbyte.com\/blog\/windows-update-error-0x8000ffff-fix\/\">error code 0x8000ffff<\/a> and <a href=\"https:\/\/outbyte.com\/blog\/error-code-0x8007000d-fix\/\">error code 0x8007000d<\/a>,<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Method_4_Switch_Off_Third-Party_Applications\"><\/span>Method 4: Switch Off Third-Party Applications<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sometimes third-party applications running in the background may prevent your system from working properly. Fix this by ending every unnecessary background process:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Ctrl<\/kbd> + <kbd>Shift<\/kbd> + <kbd>Esc<\/kbd> on your keyboard to run Task Manager.<\/li>\n\n\n\n<li>Under the Processes tab, move to the <strong>Background processes<\/strong> section.<\/li>\n\n\n\n<li>Locate all third-party applications that are not part of the Windows system processes.<\/li>\n<\/ol>\n\n\n\n<p>Right-click each one of them and select End task.<br>Now you can go to the Update and Security tab of the Settings menu and retry downloading and installing updates for your Windows system. Ideally, the process should go smoothly without the 0x80070002 error box showing up.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You may encounter the update error with code 0x80070002 during an update process. Windows 10 is designed to automatically download and install its updates. They ensure the system functions smoothly. However, sometimes, you may encounter issues with this task. For instance, when you try to install a feature update to Windows 10, version 1809, you&#8230; <a href=\"https:\/\/outbyte.com\/blog\/fix-update-error-0x80070002-windows\/\" target=\"_blank\">Read more.<\/a><\/p>\n","protected":false},"author":13,"featured_media":3727,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[29,67,91,61],"class_list":["post-1363","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fixes","tag-dism","tag-error-code","tag-sfc-scan","tag-windows-update-error"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix Windows Update Error 0x80070002 - Outbyte Official Blog<\/title>\n<meta name=\"description\" content=\"You may encounter the windows update error 0x80070002 during an update process. 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