{"id":13375,"date":"2025-02-04T05:56:52","date_gmt":"2025-02-04T05:56:52","guid":{"rendered":"https:\/\/outbyte.com\/blog\/?p=13375"},"modified":"2025-02-25T09:58:13","modified_gmt":"2025-02-25T09:58:13","slug":"how-to-fix-ntdll-dll-crash-error-on-windows-10","status":"publish","type":"post","link":"https:\/\/outbyte.com\/blog\/how-to-fix-ntdll-dll-crash-error-on-windows-10\/","title":{"rendered":"How to Fix Ntdll.dll Crash Error on Windows 10"},"content":{"rendered":"\n<p>One of the most frequent errors that any user faces in Windows relates to a file known as ntdll.dll. The error relating to this DLL tends to surface at the opening and closing times of programs. Still, many tend to experience this form of error when some installations are in process or at the time of operability of applications. Common <strong>ntdll.dll<\/strong> error messages in Windows 10:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>STOP: c000021 unknown hard error \\systemroot\\system32\\ntdll.dll<\/em><\/li>\n\n\n\n<li><em>(Program name) caused a fault in module NTDLL.DLL at (specific memory address).<\/em><\/li>\n\n\n\n<li><em>Unhandled exception at (specific memory address) in ntdll.dll.<\/em><\/li>\n\n\n\n<li><em>Crash caused in ntdll.dll!<\/em><\/li>\n<\/ul>\n\n\n\n<p>In this article on <a href=\"https:\/\/outbyte.com\/\">Outbyte<\/a> we will give you a detailed guide how to fix the error.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Is_Ntdlldll\"><\/span>What Is Ntdll.dll?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Ntdll.dll is a vital system file that is located in <code class=\"inline\">c:\\windows\\system32<\/code>. It is crucial for keeping systems up and running and for allowing some of the core functions to work. Corruption might lead to crashes within systems; however, it should never be deleted because Windows requires it for proper operability.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"640\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/ntdll.dll-crash-error.webp\" alt=\"ntdll.dll error\" class=\"wp-image-13377\" style=\"width:535px;height:auto\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/ntdll.dll-crash-error.webp 960w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/ntdll.dll-crash-error-300x200.webp 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/ntdll.dll-crash-error-768x512.webp 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Resolve_Ntdlldll_Errors_on_Windows_10\"><\/span>How to Resolve Ntdll.dll Errors on Windows 10<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If the ntdll.dll crash error occurs, try rebooting. This method quickly works for little problems caused by some glitch or a bad app. Immediately after rebooting, clean up junk files and optimize your computer with software like <a href=\"https:\/\/outbyte.com\/software\/pc-repair\/?m=site_blog_article_pcr_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_pcr_pplink&amp;utm_term=Outbyte+PC+Repair&amp;utm_content=\/blog\/how-to-fix-ntdll-dll-crash-error-on-windows-10\/\" target=\"_blank\" rel=\"noreferrer noopener\">Outbyte PC Repair<\/a>. If not, then further employ the following hacks to help you fix the problem.<\/p>\n\n\n\n<p>Sometimes it is possible to resolve minor problems by simply restarting. Of course, this particularly holds true in those cases where this was the first time the crash happened or this occurred with a faulty application.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Update_Windows\"><\/span>1: Update Windows<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Windows update can resolve errors by keeping Windows fresh with the latest updates. To do that,<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open Start and enter <strong>Update<\/strong>. <\/li>\n\n\n\n<li>Now, click on Check for updates, and install all pending updates.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"464\" height=\"280\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/image1-2-2.png\" alt=\"install all pending updates\" class=\"wp-image-13379\" style=\"width:417px;height:auto\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/image1-2-2.png 464w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/image1-2-2-300x181.png 300w\" sizes=\"auto, (max-width: 464px) 100vw, 464px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Reinstall_the_DLL_File\"><\/span>2: Reinstall the DLL File<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>In case the ntdll.dll file becomes damaged:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open <strong>Command Prompt<\/strong> as an administrator.<\/li>\n\n\n\n<li>Uninstall the file by typing: <code class=\"inline\">regsvr32.exe \/u ntdll.dll<\/code>.<\/li>\n\n\n\n<li>Reinstall it with: <code class=\"inline\">regsvr32.exe ntdll.dll<\/code>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Run_DISM\"><\/span>3: Run DISM<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>To repair corrupted system files, run the Deployment Image Servicing and Management (DISM):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open <strong>Command Prompt<\/strong> as an administrator.<\/li>\n\n\n\n<li>Enter these commands:<br><code class=\"inline\">Dism \/Online \/Cleanup-Image \/CheckHealth<\/code><br><code class=\"inline\">Dism \/Online \/Cleanup-Image \/ScanHealth<\/code><br><code class=\"inline\">Dism \/Online \/Cleanup-Image \/RestoreHealth<\/code><\/li>\n\n\n\n<li>Wait while DISM scans your system and tries to repair damaged system files. DISM may download a healthy copy of the corrupted files from Microsoft\u2019s servers.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Run_System_File_Checker_SFC\"><\/span>4: Run System File Checker (SFC)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The System File Checker scans and repairs corrupted system files. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In <strong>Command Prompt<\/strong>, type: <code class=\"inline\">sfc \/scannow<\/code> and press <kbd>Enter<\/kbd>. <\/li>\n\n\n\n<li>If this solution works, then you won\u2019t see the <em>ntdll.dll error<\/em> again. If not, you may need to manually replace the DLL file from a legitimate source.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Replace_the_DLL_File\"><\/span>5: Replace the DLL File<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If the file is damaged, replace it with a clean copy:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Boot into <strong>Safe Mode<\/strong>.<\/li>\n\n\n\n<li>Copy a valid version of ntdll.dll from a trusted source.<\/li>\n\n\n\n<li>Register the new file using <code class=\"inline\">regsvr32 ntdll.dll<\/code>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Reinstall_the_Problematic_Program\"><\/span>6: Reinstall the Problematic Program<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If the ntdll.dll error keeps appearing with a specific program, try uninstalling and reinstalling it. Outdated or incompatible apps are common causes. To check compatibility, use the Program Compatibility Troubleshooter:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Right-click the program shortcut and select <strong>Properties<\/strong> &gt; <strong>Compatibility<\/strong> &gt; <strong>Run compatibility troubleshooter<\/strong>.<\/li>\n\n\n\n<li>Select <strong>Try recommended settings<\/strong> to test it.<\/li>\n\n\n\n<li>If that doesn\u2019t work, click <strong>Troubleshoot program<\/strong> to manually set compatibility. Follow the instructions and see if this resolves the issue.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>People Also Ask<\/strong><\/p>\n\n\n\n<p>Read about common Windows Errors:<\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/fixing-windows-error-code-0xc0000225\/\" target=\"_blank\" rel=\"noreferrer noopener\">Windows Error Code 0xc0000225<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-the-windows-sandbox-failed-to-start\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sandbox Error 0x80070057<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-windows-error-code-0xc0000001\/\" target=\"_blank\" rel=\"noreferrer noopener\">Windows error code 0xc0000001<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/step-by-step-guide-to-fixing-error-0x80070003\/\" target=\"_blank\" rel=\"noreferrer noopener\">Windows Update Error 0x80070003<\/a><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What is ntdll.dll?<\/strong><\/summary>\n<p>It&#8217;s a system file on Windows that is very helpful for the core of the system.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Why does ntdll.dll crash?<\/strong><\/summary>\n<p>These could be caused by corruption, malware, or even problems with your hard drive.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Can I delete ntdll.dll?<\/strong><\/summary>\n<p>No, this is a system file that is key in running applications.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What to do if none of the above fixes work?<\/strong><\/summary>\n<p>If all fixes fail, there might be an issue with the hard drive, and replacing it could resolve the problem.<\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>One of the most frequent errors that any user faces in Windows relates to a file known as ntdll.dll. The error relating to this DLL tends to surface at the opening and closing times of programs. Still, many tend to experience this form of error when some installations are in process or at the time&#8230; <a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-ntdll-dll-crash-error-on-windows-10\/\" target=\"_blank\">Read more.<\/a><\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,11],"tags":[439,525,59,61],"class_list":["post-13375","post","type-post","status-publish","format-standard","hentry","category-fixes","category-guides","tag-stepbystep","tag-windows-error","tag-windows-system-file","tag-windows-update-error"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix Ntdll.dll Crash Error on Windows 10 - Outbyte Official Blog<\/title>\n<meta name=\"description\" content=\"One of the most frequent errors that any user faces in Windows relates to a file known as ntdll.dll. 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