{"id":1295,"date":"2020-09-10T14:59:51","date_gmt":"2020-09-10T14:59:51","guid":{"rendered":"https:\/\/outbyte.com\/blog\/?p=1295"},"modified":"2025-08-27T12:55:27","modified_gmt":"2025-08-27T12:55:27","slug":"what-is-hxoutlook-exe-how-to-fix","status":"publish","type":"post","link":"https:\/\/outbyte.com\/blog\/what-is-hxoutlook-exe-how-to-fix\/","title":{"rendered":"What is HxOutlook.exe and How to Fix it"},"content":{"rendered":"\n<p>When you open your Outlook app, one of the processes that run in the background is HxOutlook.exe. This is just one of the many processes that allow Microsoft Outlook to function smoothly. Unfortunately, it is also one of the processes that often cause errors.<\/p>\n\n\n\n<p>If you look around various Windows forums, you&#8217;ll find several reports regarding HxOutlook.exe issues. A common scenario is when users find <a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/answers.microsoft.com\/en-us\/msoffice\/forum\/all\/outlook-2013-keeps-getting-suspended-in-task\/5c477f18-99e1-497b-8a34-afc9fc035562\" target=\"_blank\">hxoutlook.exe suspended<\/a> for some reason. The Outlook app won&#8217;t open no matter how many times it is launched. When the user checks Task Manager, the process HxOutlook.exe is suspended.<\/p>\n\n\n\n<p>In other cases, the HxOutlook.exe shows suspended when the app is not closed properly or it has crashed. Then the &#8220;The OST file is not found&#8221; error message appears right after.<\/p>\n\n\n\n<p>Junk files and unnecessary files can interfere with your system processes and cause errors, so you need to regularly flush them out of your computer using <a href=\"https:\/\/outbyte.com\/software\/pc-repair\/?m=site_blog_article_pcr_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_pcr_pplink&amp;utm_term=Outbyte+PC+Repair&amp;utm_content=\/blog\/what-is-hxoutlook-exe-how-to-fix\/\" target=\"_blank\" rel=\"noreferrer noopener\">Outbyte PC Repair<\/a>. This tool is able to resolve minor issues and ensures that all your processes are running smoothly.<\/p>\n\n\n<style>.promoblock-default {\r\n    color: #535969;\r\n    font-style: normal;\r\n    font-weight: normal;\r\n    font-size: 17px;\r\n    line-height: 26px;\r\n    margin-top: 20px;\r\n    margin-bottom: 20px;\r\n}\r\n\r\n.promoblock-default .promoblock {\r\n    display: flex;\r\n    position: relative;\r\n    width: 100%;\r\n}\r\n.promoblock-default .promoblock-cell {\r\n\r\n}\r\n.promoblock-default .promoblock-cell-2 {\r\n    padding-left: 40px;\r\n    max-width: 390px;\r\n}\r\n.promoblock-default .promoblock-title {\r\n    color: #2C313E;\r\n    font-weight: bold;\r\n    font-size: 21px;\r\n    line-height: 26px;\r\n    margin-bottom: 20px;\r\n}\r\n.promoblock-default .promoblock-step {\r\n    margin-bottom: 15px;\r\n}\r\n.promoblock-default .promoblock-step .promoblock-step-title {\r\n    color: #2C313E;\r\n    font-weight: 500;\r\n}\r\n.promoblock-default .promoblock-info 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.promoblock-os.w8 {\r\n        width: 84px;\r\n        height: 16px;\r\n    }\r\n    .promoblock-default .promoblock-os.w7 {\r\n        width: 74px;\r\n        height: 16px;\r\n    }\r\n}\r\n<\/style><div class=\"promoblock-wrapper promoblock-default\">\r\n    <div class=\"promoblock\">\r\n        <div class=\"promoblock-cell promoblock-cell-1\">\r\n            <div class=\"promoblock-title\">Quick fix instructions<\/div>\r\n            <div class=\"promoblock-step\"><span class=\"promoblock-step-title\">Step 1:<\/span> <span class=\"promoblock-step-text\">Download Installation file<\/span><\/div>\r\n            <div class=\"promoblock-step\"><span class=\"promoblock-step-title\">Step 2:<\/span> <span class=\"promoblock-step-text\">Install PC Repair and scan your PC<\/span><\/div>\r\n            <div class=\"promoblock-step\"><span class=\"promoblock-step-title\">Step 3:<\/span> <span class=\"promoblock-step-text\">Click \u201cRepair\u201d to fix all items that may cause the issue<\/span><\/div>\r\n            <div class=\"promoblock-btn-wrapper\">\r\n                <a href=\"https:\/\/outbyte.com\/software\/pc-repair\/download\/\" class=\"promoblock-btn\">Download PC Repair<\/a>\r\n            <\/div>\r\n        <\/div>\r\n        <div class=\"promoblock-cell promoblock-cell-2\">\r\n            <div class=\"promoblock-info\">\r\n                <div class=\"promoblock-info-line\"><span class=\"promoblock-info-title\">Total downloads:<\/span> <span class=\"promoblock-info-text\">1.300.000+<\/span><\/div>\r\n                <div class=\"promoblock-info-line\"><span class=\"promoblock-info-title\">Download Size:<\/span> <span class=\"promoblock-info-text\">16 MB<\/span><\/div>\r\n                <div class=\"promoblock-info-line\"><span class=\"promoblock-info-title\">Compatibility:<\/span> <span class=\"promoblock-info-text\">Windows 10, 8, 7<\/span><\/div>\r\n            <\/div>\r\n                        <div class=\"promoblock-btn-wrapper second\">\r\n                <a href=\"https:\/\/outbyte.com\/software\/pc-repair\/download\/\" class=\"promoblock-btn\">Download PC Repair<\/a>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n\n\n\n\n<p>In some instances, the Outlook app keeps crashing when sending and <a href=\"https:\/\/blog.superhuman.com\/how-to-schedule-an-email-in-outlook\/\" data-type=\"link\" data-id=\"https:\/\/blog.superhuman.com\/how-to-schedule-an-email-in-outlook\/\">scheduling an email<\/a> or forwarding a message. Outlook may also not work properly when the <a href=\"https:\/\/outbyte.com\/blog\/fix-the-vcredist-x64-exe-error\/\">vcredist_x64.exe<\/a> component of the Visual C++ Redistributable is missing or corrupted. Resetting the app&#8217;s settings does not work and a Faulting application error appears.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Is_HxOutlookexe\"><\/span>What Is HxOutlook.exe?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>HxOutlook.exe is a 32-bit executable application that is associated with Microsoft Outlook on Windows computers. HxOutlook.exe is installed together with Microsoft Office 2016. This piece of software is available across various versions of Windows operating system, as long as the associated program is installed.<\/p>\n\n\n\n<p>HxOutlook.exe belongs to a legitimate Windows application so it is not surprising to find it running in the background.<\/p>\n\n\n\n<p>Here is the information you need to know about the HxOutlook.exe process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Developer:<\/strong> <a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/en.wikipedia.org\/wiki\/Microsoft\" target=\"_blank\">Microsoft Outlook<\/a><\/li>\n\n\n\n<li><strong>Programs:<\/strong> <a rel=\"noreferrer noopener nofollow\" href=\"https:\/\/www.microsoft.com\/en-us\/microsoft-365\/microsoft-office\" target=\"_blank\">Microsoft Office<\/a> (version 2016)\/ Mail and Calendar<\/li>\n\n\n\n<li><strong>Executable file\/process:<\/strong> HxOutlook.exe<\/li>\n\n\n\n<li><strong>Operating system:<\/strong> Windows XP, 7, 8, 8.1, and 10<\/li>\n\n\n\n<li><strong>Folder location:<\/strong> <code>C:\\Program Files\\WindowsApps\\microsoft.windowscommunicationsapps_16005.12430.20136.0_x64__8wekyb3d8bbwe\\<\/code><\/li>\n\n\n\n<li><strong>Known file size:<\/strong> 1409 KB<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Causes_HxOutlookexe_to_be_Suspended\"><\/span>What Causes HxOutlook.exe to be Suspended?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>When you&#8217;re experiencing errors with Microsoft Outlook or HxOutlook.exe, such as the app crashing or won&#8217;t respond, then the process is probably tagged as suspended in the Task Manager. This issue can be caused by various factors. One of the reasons why the Microsoft Outlook app is not working properly is probably because it is outdated. You might have missed an important update that is critical for the smooth running of the app.<\/p>\n\n\n\n<p>Another factor you should look at is the presence of corrupted system files. Over time, system files can be damaged due to wear and tear, causing the apps associated with those system files to encounter errors. If a system file related to Microsoft Outlook has been damaged, deleted, or corrupted, then that would explain why HxOutlook.exe is misbehaving. Utilizing <a href=\"https:\/\/www.avenga.com\/our-expertise\/microsoft-365-services\/\">microsoft 365 services<\/a> can provide additional support and resources to ensure all components of Microsoft Outlook, including HxOutlook.exe, function optimally and integrate seamlessly with other office applications. Beyond Microsoft 365\u2019s native tools, you can also explore third-party automation platforms for <a href=\"https:\/\/integrately.com\/integrations\/microsoft-outlook\" target=\"_blank\" rel=\"noreferrer noopener\">Outlook integrations<\/a> to help Outlook work seamlessly with hundreds of other apps.<\/p>\n\n\n\n<p>There are also instances when HxOutlook.exe becomes suspended because it is not the default mail application on your PC. Malware and junk files are also known to interfere with Microsoft Outlook processes and cause errors.<\/p>\n\n\n\n<p>It is also possible that HxOutlook.exe is having trouble functioning properly because it is in conflict with some other processes on your computer, such as <a href=\"https:\/\/outbyte.com\/blog\/high-gpu-usage-lockapp-exe\/\">lockapp.exe<\/a> or <a href=\"https:\/\/outbyte.com\/blog\/fix-origin-thin-setup-is-not-opening\/\">vcruntime140.dll<\/a> origin. <\/p>\n\n\n\n<p>When a conflict arises among the running or background processes, it might be impossible to launch the apps associated with the conflicting software.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Restore_a_Suspended_HxOutlookexe\"><\/span>How to Restore a Suspended HxOutlook.exe<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>If the Microsoft Outlook app is not functioning properly and the HxOutlook.exe is suspended, the first thing you need to do is restart the application. <\/p>\n\n\n\n<p>Force-quit Outlook by stopping its process in the Task Manager. Re-launch the app, then see if the problem has gone away. However, if a complete app restart does not work, you can proceed with the fixes listed below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_1_Scan_for_Corrupted_System_Files\"><\/span>Fix #1: Scan for Corrupted System Files<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If Microsoft Outlook is not working properly because of corrupted system files, you can use the built-in System File Checker (SFC) tool to resolve this. Just open Command Prompt with elevated privileges, then type in the SFC command:<\/p>\n\n\n\n<p><code>sfc \/scannow<\/code><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"672\" height=\"244\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow.jpg\" alt=\"sfc-scannow command\" class=\"wp-image-1085\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow.jpg 672w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/sfc-scannow-300x109.jpg 300w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/figure>\n\n\n\n<p>Press <kbd>Enter<\/kbd> to execute the command, and the tool will scan for any damaged system files and restore them if possible. While you&#8217;re at it, you should also clean up your computer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_2_Update_Microsoft_Outlook\"><\/span>Fix #2: Update Microsoft Outlook<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you don\u2019t have Automatic Update enabled on your computer, then you should check if there are any pending updates you need to install. Windows usually release fixes to bugs through updates, so make sure you don\u2019t skip them.<\/p>\n\n\n\n<p>To update Microsoft Outlook, proceed with the instructions below:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open the <strong>Microsoft Outlook<\/strong> app, then click <strong>File <\/strong>from the top menu.<\/li>\n\n\n\n<li>Click on <strong>Office Account<\/strong> from the left menu.<\/li>\n\n\n\n<li>Click <strong>Update Options<\/strong>.<\/li>\n\n\n\n<li>Select <strong>Update Now<\/strong> from the drop-down list.<\/li>\n<\/ol>\n\n\n\n<p>The app will automatically check if there are available updates that need to be installed.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_3_Set_Microsoft_Outlook_as_the_Default_Email_App\"><\/span>Fix #3: Set Microsoft Outlook as the Default Email App<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you are using another email client as the default app for your emails, switching it to Microsoft Outlook should fix this issue. To do this:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click <strong>Start<\/strong>, then select <strong>Settings<\/strong>. You can also use the <kbd>Win<\/kbd> + <kbd>I<\/kbd> keyboard shortcut.<\/li>\n\n\n\n<li>Click on <strong>Apps &gt;<\/strong> <strong>Default apps<\/strong>.<\/li>\n\n\n\n<li>Under Email, click the default app below it.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"624\" height=\"383\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/email-default-app.png\" alt=\"Set Microsoft Outlook as default for email\" class=\"wp-image-2937\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/email-default-app.png 624w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/email-default-app-300x184.png 300w\" sizes=\"auto, (max-width: 624px) 100vw, 624px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Scroll down the drop-down options and choose <strong>Outlook<\/strong>.<\/li>\n\n\n\n<li>Close the window and restart Microsoft Outlook to check if it is now running properly.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_4_Reinstall_Microsoft_Outlook\"><\/span>Fix #4: Reinstall Microsoft Outlook<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Unfortunately, you can reinstall Microsoft Outlook separately from the entire Office suite. What you can do is perform a full repair of the Microsoft Office installation instead.<\/p>\n\n\n\n<p>Follow the steps here:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Launch <strong>Control Panel<\/strong>, then go to <strong>Programs<\/strong> &gt; <strong>Programs and Features<\/strong>.<\/li>\n\n\n\n<li>Click <strong>Microsoft Office<\/strong> from the list of installed apps.<\/li>\n\n\n\n<li>Click <strong>Modify <\/strong>from the top menu.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"639\" height=\"386\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/microsoft-office-modify.png\" alt=\"Modify Microsoft Office in Apps&amp;Features\" class=\"wp-image-2921\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/microsoft-office-modify.png 639w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/microsoft-office-modify-300x181.png 300w\" sizes=\"auto, (max-width: 639px) 100vw, 639px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Choose <strong>Online Repair<\/strong> because it offers a comprehensive fix for any issues you are experiencing.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"514\" height=\"338\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/microsoft-office-repair.png\" alt=\"Repair Microsoft Office\" class=\"wp-image-2923\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/microsoft-office-repair.png 514w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/microsoft-office-repair-300x197.png 300w\" sizes=\"auto, (max-width: 514px) 100vw, 514px\" \/><\/figure>\n\n\n\n<p>If the above steps did not work, go to http:\/\/www.office.com, then sign in. Locate your Office 365 subscription, then reinstall Microsoft Office.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you open your Outlook app, one of the processes that run in the background is HxOutlook.exe. This is just one of the many processes that allow Microsoft Outlook to function smoothly. Unfortunately, it is also one of the processes that often cause errors. If you look around various Windows forums, you&#8217;ll find several reports&#8230; <a href=\"https:\/\/outbyte.com\/blog\/what-is-hxoutlook-exe-how-to-fix\/\" target=\"_blank\">Read more.<\/a><\/p>\n","protected":false},"author":13,"featured_media":2917,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[37,91,99,81,59],"class_list":["post-1295","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fixes","tag-exe-error","tag-sfc-scan","tag-windows-mail","tag-windows-outlook","tag-windows-system-file"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What is HxOutlook.exe and How to Fix it - Outbyte Official Blog<\/title>\n<meta name=\"description\" content=\"HxOutlook.exe is just one of the many processes that allow Microsoft Outlook to function smoothly. It is also one of the processes that often cause errors.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/outbyte.com\/blog\/what-is-hxoutlook-exe-how-to-fix\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is HxOutlook.exe and How to Fix it - Outbyte Official Blog\" \/>\n<meta property=\"og:description\" content=\"HxOutlook.exe is just one of the many processes that allow Microsoft Outlook to function smoothly. It is also one of the processes that often cause errors.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/outbyte.com\/blog\/what-is-hxoutlook-exe-how-to-fix\/\" \/>\n<meta property=\"og:site_name\" content=\"Outbyte Official Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/outbyte\" \/>\n<meta property=\"article:published_time\" content=\"2020-09-10T14:59:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-27T12:55:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/what-is-hxoutlook.png\" \/>\n\t<meta property=\"og:image:width\" content=\"880\" \/>\n\t<meta property=\"og:image:height\" content=\"500\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Richard Brun\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Richard Brun\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/outbyte.com\/blog\/what-is-hxoutlook-exe-how-to-fix\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/outbyte.com\/blog\/what-is-hxoutlook-exe-how-to-fix\/\"},\"author\":{\"name\":\"Richard Brun\",\"@id\":\"https:\/\/outbyte.com\/blog\/#\/schema\/person\/91fef51a62e5c51be54b872ca5c60220\"},\"headline\":\"What is HxOutlook.exe and How to Fix it\",\"datePublished\":\"2020-09-10T14:59:51+00:00\",\"dateModified\":\"2025-08-27T12:55:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/outbyte.com\/blog\/what-is-hxoutlook-exe-how-to-fix\/\"},\"wordCount\":1110,\"publisher\":{\"@id\":\"https:\/\/outbyte.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/outbyte.com\/blog\/what-is-hxoutlook-exe-how-to-fix\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/what-is-hxoutlook.png\",\"keywords\":[\"exe error\",\"sfc scan\",\"windows mail\",\"windows outlook\",\"windows system file\"],\"articleSection\":[\"Fixes\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/outbyte.com\/blog\/what-is-hxoutlook-exe-how-to-fix\/\",\"url\":\"https:\/\/outbyte.com\/blog\/what-is-hxoutlook-exe-how-to-fix\/\",\"name\":\"What is HxOutlook.exe and How to Fix it - Outbyte Official Blog\",\"isPartOf\":{\"@id\":\"https:\/\/outbyte.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/outbyte.com\/blog\/what-is-hxoutlook-exe-how-to-fix\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/outbyte.com\/blog\/what-is-hxoutlook-exe-how-to-fix\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/what-is-hxoutlook.png\",\"datePublished\":\"2020-09-10T14:59:51+00:00\",\"dateModified\":\"2025-08-27T12:55:27+00:00\",\"description\":\"HxOutlook.exe is just one of the many processes that allow Microsoft Outlook to function smoothly. 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