{"id":12111,"date":"2025-01-24T06:25:21","date_gmt":"2025-01-24T06:25:21","guid":{"rendered":"https:\/\/outbyte.com\/blog\/?p=12111"},"modified":"2025-02-25T08:45:46","modified_gmt":"2025-02-25T08:45:46","slug":"how-to-fix-the-0x800f020b-error-code","status":"publish","type":"post","link":"https:\/\/outbyte.com\/blog\/how-to-fix-the-0x800f020b-error-code\/","title":{"rendered":"How to Fix The 0x800f020b Error Code?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Is_Windows_Update_Error_0x800f020b\"><\/span>What Is Windows Update Error 0x800f020b?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Some Windows Update errors get fixed themselves, while others require troubleshooting. Updates are vital for system security, stability, and performance; they fix bugs and add new features. Error 0x800f020b arises during the updating of Windows 10\/11 and mostly is related to the updates concerning printers. Many users encounter this issue when trying to update their printer firmware through Windows Update, particularly with HP and Xerox printers. Some report seeing the error even without a printer installed, as Windows mistakenly detects one.<br><br>The issue isn\u2019t exclusive to Windows 10\/11\u2014it has also appeared in Windows 7 and 8.1, though it&#8217;s more common on newer versions. Users have reported failed updates with error messages like: <em>&#8220;There were some problems while installing updates, but we\u2019ll try again later. If you keep seeing this and want to search for information, this may help: (0x800f020b)&#8221;.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Causes_of_Windows_Update_Error_0x800f020b\"><\/span>Causes of Windows Update Error 0x800f020b<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Following is the list of common causes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Printer firmware incompatibility with wireless updates.&nbsp;<\/li>\n\n\n\n<li>Pocket media devices becoming disconnected.&nbsp;<\/li>\n\n\n\n<li>Corrupted or out-of-date drivers.&nbsp;<\/li>\n\n\n\n<li>Windows trying to install optional updates that are not applicable for your system.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Deal_with_the_Update_Error_0x800f020b\"><\/span>How to Deal with the Update Error 0x800f020b<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Here are steps you can take to fix windows update error 0x800f020b.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_How_to_Switch_Connection_to_Wired_Printer\"><\/span>1. How to Switch Connection to Wired Printer<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Most wireless printers cannot update the firmware over a wireless connection. To resolve this issue, use a wired printer connection and redo the update.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Connect your printer to your PC using a USB cable.<\/li>\n\n\n\n<li>Then retry updating the firmware to check if the error persists.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"790\" height=\"576\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/switch-to-a-wired-printer-connection.webp\" alt=\"Switch Connection to Wired Printer\" class=\"wp-image-12113\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/switch-to-a-wired-printer-connection.webp 790w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/switch-to-a-wired-printer-connection-300x219.webp 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/switch-to-a-wired-printer-connection-768x560.webp 768w\" sizes=\"auto, (max-width: 790px) 100vw, 790px\" \/><\/figure>\n\n\n\n<p>If it won&#8217;t work out, proceed to the next solution.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Pocket_Media_Drive_Installation\"><\/span>2. Pocket Media Drive Installation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If you had connected your pocket media drive ever with your computer, connect it again before trying to install an update. Maybe Windows is trying to update a disconnected device that is causing this code 800f020b.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reconnect your computer with a pocket media drive.<\/li>\n\n\n\n<li>Try to install the update again.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Hiding_the_Windows_Update\"><\/span>3. Hiding the Windows Update<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>In some cases, Windows attempts to install optional drivers that don\u2019t apply to your system. You can hide the problematic update using PowerShell.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Right-click the <strong>Start<\/strong> button and select <strong>Windows PowerShell (Admin)<\/strong>.<\/li>\n\n\n\n<li>Run this command: <code class=\"inline\">Install-Module PSWindowsUpdate<\/code><\/li>\n\n\n\n<li>After installation, list available updates with: <code class=\"inline\">Get-WUList<\/code><\/li>\n\n\n\n<li>Find the update you want to hide and note down its title or KB number. This is information required to actually hide the update.<\/li>\n\n\n\n<li>Block the problem update using the following command. Replace <em>KBNUMBER <\/em>with the number of the problematic update: <br><code class=\"inline\">Hide-WindowsUpdate -KBArticleID KBNUMBER<\/code><\/li>\n\n\n\n<li>The target Windows Update will be hidden as a result of this action.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"843\" height=\"279\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/hide-the-windows-update.webp\" alt=\"0x800f020b\" class=\"wp-image-12115\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/hide-the-windows-update.webp 843w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/hide-the-windows-update-300x99.webp 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/hide-the-windows-update-768x254.webp 768w\" sizes=\"auto, (max-width: 843px) 100vw, 843px\" \/><\/figure>\n\n\n\n<p>Retry updating Windows to see if the issue is resolved.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Running_the_Windows_Update_Troubleshooter\"><\/span>4. Running the Windows Update Troubleshooter<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>The built-in Windows Troubleshooter can often fix update-related problems.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open <strong>Settings &gt; Update &amp; Security &gt; Troubleshoot<\/strong>.<\/li>\n\n\n\n<li>Select <strong>Additional troubleshooters<\/strong>, then run the <strong>Windows Update<\/strong> troubleshooter.<\/li>\n\n\n\n<li>Follow the on-screen instructions and apply any fixes found.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Reinstalling_Printer_Drivers\"><\/span>5. Reinstalling Printer Drivers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sometimes, uninstalling and reinstalling the printer driver can resolve install error &#8211; 0x800f020b.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Windows<\/kbd> + <kbd>R<\/kbd> and type <code class=\"inline\">devmgmt.msc<\/code>.<\/li>\n\n\n\n<li>In <strong>Device Manager<\/strong>, expand the <strong>Print queues<\/strong> category.<\/li>\n\n\n\n<li>Right-click your printer and select <strong>Uninstall<\/strong>.<\/li>\n\n\n\n<li>Go to the printer manufacturer\u2019s website, download the correct driver, and reinstall it.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"281\" height=\"132\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/reinstall-printer-driver.webp\" alt=\"install error - 0x800f020b\" class=\"wp-image-12117\"\/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>In our Driver library you can find the most suitable <a href=\"https:\/\/outbyte.com\/drivers\/printers\/\" target=\"_blank\" rel=\"noreferrer noopener\">Printer Drivers<\/a> for your OS and a short guide on how to install it.<\/p>\n\n\n\n<p>Read also about popular Printer Drivers:<\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/brother-hl-l2350dw-series-driverbrother-hl-l2350dw-series-driver\/\" target=\"_blank\" rel=\"noreferrer noopener\">Brother HL-L2350DW series driver<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/hp-laserjet-pro-mfp-m426f-m427f-pcl-6-driver\/\" target=\"_blank\" rel=\"noreferrer noopener\">HP LaserJet Pro MFP M426f-M427f PCL.6 driver<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/epson-et-2760-series\/\" target=\"_blank\" rel=\"noreferrer noopener\">EPSON ET-2760 Series drivers<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/epson-l3110-series-driver\/\" target=\"_blank\" rel=\"noreferrer noopener\">EPSON L3110 Series Driver<\/a><\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Cleaning_the_Windows_Update_Cache\"><\/span>6. Cleaning the Windows Update Cache<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Corrupted cache files might be causing the error.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Windows<\/kbd> + <kbd>R<\/kbd> and type <code class=\"inline\">services.msc<\/code>.<\/li>\n\n\n\n<li>Right-click <strong>Windows Update<\/strong> and select <strong>Stop<\/strong>.<\/li>\n\n\n\n<li>Open <strong>File Explorer<\/strong>, navigate to:<br><code class=\"inline\">%windir%\\SoftwareDistribution\\DataStore<\/code>, and delete all files.<\/li>\n\n\n\n<li>Restart the <strong>Windows Update<\/strong> service and retry the update.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"662\" height=\"166\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/clean-windows-update-cache.webp\" alt=\"Windows Update Cache\" class=\"wp-image-12119\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/clean-windows-update-cache.webp 662w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/clean-windows-update-cache-300x75.webp 300w\" sizes=\"auto, (max-width: 662px) 100vw, 662px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Removing_Printer_Drivers\"><\/span>7. Removing Printer Drivers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If unused printer drivers are still installed, they could be interfering with the update.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <strong>Print Management<\/strong> by searching for it in the Start menu.<\/li>\n\n\n\n<li>Under <strong>All Drivers<\/strong>, find the printer you no longer use, right-click, and select <strong>Delete<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"878\" height=\"263\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/delete-printer-drivers.webp\" alt=\"0x800f020b windows update\" class=\"wp-image-12121\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/delete-printer-drivers.webp 878w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/delete-printer-drivers-300x90.webp 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/delete-printer-drivers-768x230.webp 768w\" sizes=\"auto, (max-width: 878px) 100vw, 878px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_Delete_Xerox_drivers_from_the_registry\"><\/span>8. Delete Xerox drivers from the registry.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Launch Services. Open services by running <code class=\"inline\">msc<\/code> \u2192 Now you will get to a new window where you need stop the print spooler service. Remember to close the Service window.<\/li>\n\n\n\n<li>Open the Registry Editor and go to: <code class=\"inline\">Computer\\HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Print\\Environments\\Windows x64\\Print Processors\\winprint<\/code><\/li>\n\n\n\n<li>Your printer driver should be listed under the Printer Processors; rename it to <code class=\"inline\">old<\/code>.<\/li>\n\n\n\n<li>In Services window, stop and start the Print Spooler service.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"476\" height=\"300\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/delete-xerox-drivers-from-registry.webp\" alt=\"Delete Xerox drivers\" class=\"wp-image-12123\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/delete-xerox-drivers-from-registry.webp 476w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/delete-xerox-drivers-from-registry-300x189.webp 300w\" sizes=\"auto, (max-width: 476px) 100vw, 476px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_Using_System_Restore\"><\/span>9. Using System Restore<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>System restore may work if everything else fails.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Press the <kbd>Windows<\/kbd> + <kbd>R<\/kbd> buttons, type in <code class=\"inline\">rstrui<\/code>, and press <kbd>Enter<\/kbd>.<\/li>\n\n\n\n<li>Be sure to start by checking the box beside <strong>Show more restore points<\/strong>.&nbsp;<\/li>\n\n\n\n<li>Click Next and then select a restore point that is older than the date when you first started getting the 800f020b error code.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"556\" height=\"241\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/use-a-system-restore-point.webp\" alt=\"0x800f020b\" class=\"wp-image-12125\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/use-a-system-restore-point.webp 556w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/use-a-system-restore-point-300x130.webp 300w\" sizes=\"auto, (max-width: 556px) 100vw, 556px\" \/><\/figure>\n\n\n\n<p>If driver-related problems occur during an update process, then <a href=\"https:\/\/outbyte.com\/software\/driver-updater?m=site_blog_article_du_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_du_pplink&amp;utm_term=Outbyte+Driver+Updater&amp;utm_content=\/blog\/how-to-fix-the-0x800f020b-error-code\/\" target=\"_blank\" rel=\"noreferrer noopener\">Outbyte Driver Updater<\/a> is recommended to automatically update your drivers and avoid such errors.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What causes Windows Update error code 0x800f020b? <\/strong><\/summary>\n<p>It&#8217;s usually caused by external devices, like printers, or corrupted drivers.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>How do I fix install error &#8211; 0x800f020b? <\/strong><\/summary>\n<p>Change your printer to using a wired connection or try updating drivers and\/or hide the update.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>Does the updating of the cache have the potential to resolve it?<\/strong><\/summary>\n<p>Yes, this will delete any corrupt files in cache which may be causing this error.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>What if the System Restore doesn&#8217;t work?<\/strong><\/summary>\n<p>In case System Restore does not work, it may be necessary to manually update drivers or simply hide the problem-causing updates.<\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>What Is Windows Update Error 0x800f020b? Some Windows Update errors get fixed themselves, while others require troubleshooting. Updates are vital for system security, stability, and performance; they fix bugs and add new features. Error 0x800f020b arises during the updating of Windows 10\/11 and mostly is related to the updates concerning printers. Many users encounter this&#8230; <a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-the-0x800f020b-error-code\/\" target=\"_blank\">Read more.<\/a><\/p>\n","protected":false},"author":25,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,11],"tags":[63,67,439],"class_list":["post-12111","post","type-post","status-publish","format-standard","hentry","category-fixes","category-guides","tag-application-error","tag-error-code","tag-stepbystep"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Fix The 0x800f020b Error Code? - Outbyte Official Blog<\/title>\n<meta name=\"description\" content=\"Error 0x800f020b is an error usually faced while going about the steps of Windows Update, particularly if one is updating the printer...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/outbyte.com\/blog\/how-to-fix-the-0x800f020b-error-code\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix The 0x800f020b Error Code? 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