{"id":11555,"date":"2025-01-20T08:24:46","date_gmt":"2025-01-20T08:24:46","guid":{"rendered":"https:\/\/outbyte.com\/blog\/?p=11555"},"modified":"2025-02-25T08:33:47","modified_gmt":"2025-02-25T08:33:47","slug":"something-went-wrong-error-0x80090016-on-windows-10-11","status":"publish","type":"post","link":"https:\/\/outbyte.com\/blog\/something-went-wrong-error-0x80090016-on-windows-10-11\/","title":{"rendered":"Something Went Wrong: Error 0x80090016 on Windows 10\/11"},"content":{"rendered":"\n<p>Error code 0x80090016 may appear when you try to create or use a PIN on Windows 10\/11. Usually, in such cases, it displays the message &#8220;Something went wrong, and your PIN isn&#8217;t available.&#8221; This bug takes place most of the time due to corrupted machine files or configurations. Luckily, this error has several troubleshooting and correction measures that will regain access to your PIN feature. In this article on <a href=\"https:\/\/outbyte.com\/\">Outbyte<\/a> we will give you a detailed guide how to fix the error.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"834\" height=\"467\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/windows-laptop-23.webp\" alt=\"error code 80090016\" class=\"wp-image-11557\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/windows-laptop-23.webp 834w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/windows-laptop-23-320x180.webp 320w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/windows-laptop-23-300x168.webp 300w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/windows-laptop-23-768x430.webp 768w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/windows-laptop-23-285x160.webp 285w\" sizes=\"auto, (max-width: 834px) 100vw, 834px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Causes_Error_Code_0x80090016\"><\/span>What Causes Error Code 0x80090016?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>This error typically occurs under the following conditions:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The Ngc folder, which contains PIN-related security files, is corrupted.&nbsp;<\/li>\n\n\n\n<li>Windows policies prevent a PIN for signing in.&nbsp;<\/li>\n\n\n\n<li>System date and time are not correctly set, acting as a barrier to some services.&nbsp;<\/li>\n\n\n\n<li>Third-party software or security programs interfere with the creation of a PIN.&nbsp;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Fix_Error_Code_0x80090016\"><\/span>How to Fix Error Code 0x80090016<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Note that the solutions we provided below call for administrative privileges. So make sure the account you are using has admin privileges. In the initial fix, access is needed to a directory that does need administrative rights. You have to be careful in applying these solutions lest damage may occur to your system.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_1_Erase_Ngc_Folder_Contents\"><\/span>Fix 1: Erase Ngc Folder Contents<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>A corrupt Ngc folder is the most common cause of this error. To resolve it, you can delete the contents of the Ngc folder and reset the PIN:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to <code class=\"inline\">C:\\Windows\\ServiceProfiles\\LocalService\\AppData\\Local\\Microsoft<\/code>.<\/li>\n\n\n\n<li>If you don\u2019t see the <strong>AppData<\/strong> folder, enable hidden files by going to <strong>View &gt; Hidden Items<\/strong>.<\/li>\n\n\n\n<li>Right-click the <strong>Ngc folder<\/strong>, select <strong>Properties<\/strong> &gt; <strong>Advanced<\/strong>.<\/li>\n\n\n\n<li>Change ownership to your user account, then delete the folder&#8217;s contents.<\/li>\n\n\n\n<li>Restart your computer and try setting up your PIN again.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_2_Enable_PIN_Sign-In_via_Local_Group_Policy\"><\/span>Fix 2: Enable PIN Sign-In via Local Group Policy<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If your system policies block PIN setup, you can enable the use of PIN sign-in:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Press <kbd>Windows<\/kbd><strong> <\/strong>+<strong> <\/strong><kbd>R<\/kbd>, type <code class=\"inline\">gpedit.msc<\/code>, and press <kbd>Enter<\/kbd> to open the Group Policy Editor.<\/li>\n\n\n\n<li>Navigate to <strong>Computer Configuration &gt; Administrative Templates &gt; System &gt; Logon<\/strong>.<\/li>\n\n\n\n<li>Double-click <strong>Turn on PIN sign-in<\/strong> and set it to <strong>Enabled<\/strong>.<\/li>\n\n\n\n<li>Restart your computer and attempt to set up the PIN again.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_3_Sync_Date_and_Time\"><\/span>Fix 3: Sync Date and Time<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Incorrect date and time settings can cause various system errors, including <strong>0x80090016<\/strong>:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open <strong>Settings<\/strong> &gt; <strong>Time &amp; Language<\/strong> &gt; <strong>Date &amp; Time<\/strong>.<\/li>\n\n\n\n<li>Turn on the <strong>Set time automatically<\/strong> option.<\/li>\n\n\n\n<li>Ensure your time zone is set correctly.<\/li>\n\n\n\n<li>Restart your system and check if the issue is resolved.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"493\" height=\"272\" src=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Screenshot_1-1.png\" alt=\"0x80090016\" class=\"wp-image-13673\" srcset=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Screenshot_1-1.png 493w, https:\/\/outbyte.com\/blog\/wp-content\/uploads\/Screenshot_1-1-300x166.png 300w\" sizes=\"auto, (max-width: 493px) 100vw, 493px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Fix_4_Uninstall_Conflicting_Third-Party_Software\"><\/span>Fix 4: Uninstall Conflicting Third-Party Software<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Sometimes, these third-party security suites or software conflicts with PIN setup. For this purpose, temporarily disable or uninstall any third-party antivirus installation or firewall installation and try setting your PIN when such software is turned off. If the issue resolves then consider switching to some different security solution.<\/p>\n\n\n\n<p>If you do not experience this problem, it may be well worth uninstalling the whole suite and selecting a more trustworthy driver updater utility &#8211; <a href=\"https:\/\/outbyte.com\/software\/driver-updater?m=site_blog_article_du_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_du_pplink&amp;utm_term=Outbyte+Driver+Updater&amp;utm_content=\/blog\/something-went-wrong-error-0x80090016-on-windows-10-11\/\" target=\"_blank\" rel=\"noreferrer noopener\">Outbyte Driver Updater<\/a>.<\/p>\n\n\n\n<p>Getting different kinds of error codes on your PC all the time is a good indication that your system registry and files are corrupted. You might also get these errors in case some type of malware causes instability issues. In this respect, it&#8217;s better to install an excellent <a href=\"https:\/\/outbyte.com\/software\/pc-repair\/?m=site_blog_article_pcr_pplink&amp;utm_source=outbyte&amp;utm_medium=blog&amp;utm_campaign=article_pcr_pplink&amp;utm_term=Outbyte+PC+Repair&amp;utm_content=\/blog\/something-went-wrong-error-0x80090016-on-windows-10-11\/\" target=\"_blank\" rel=\"noreferrer noopener\">Outbyte PC Repair<\/a> tool for cleaning, protection, and fixation of these instability issues. This will keep the malware at bay from penetrating into the system.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Read about other common Windows Update errors:<\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/steps-to-fix-windows-10-11-update-error-0x80248007\/\" target=\"_blank\" rel=\"noreferrer noopener\">Windows Update Error 0x80248007<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-feature-update-to-windows-10-version-1903-error-0x80070005\/\" target=\"_blank\" rel=\"noreferrer noopener\">Windows Update Error 0x80070005<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-error-code-0xc0000005-in-windows\/\" target=\"_blank\" rel=\"noreferrer noopener\">How to Fix Error Code 0xc0000005<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/are-you-getting-error-code-0x800701b1-on-windows-10-11-heres-what-you-can-do\/\" target=\"_blank\" rel=\"noreferrer noopener\">Error Code 0x800701b1<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-windows-backup-error-0x800700e1\/\" target=\"_blank\" rel=\"noreferrer noopener\">Backup Error Code 0x800700E1<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-zip-file-extraction-error-0x80010135-path-too-long\/\" target=\"_blank\" rel=\"noreferrer noopener\">Zip File Extraction Error 0x80010135<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/how-to-fix-error-code-0x80072f8f-0x20000-on-windows-10-11\/\" target=\"_blank\" rel=\"noreferrer noopener\">0x80072f8f-0x20000 Windows Error<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/8-easy-ways-to-fix-the-0xc000007b-error\/\" target=\"_blank\" rel=\"noreferrer noopener\">Windows Error 0xc000007b<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/outbyte.com\/blog\/fixing-error-code-0x800f081f-on-windows-10-11\/\" target=\"_blank\" rel=\"noreferrer noopener\">Windows Error 0x800f081f\u00a0<\/a><\/p>\n<\/blockquote>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"FAQs\"><\/span>FAQs<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>1. What could be the cause of this 0x80090016 error?<\/strong><\/summary>\n<p>The error generally occurs due to corrupted system file-store in the Ngc folder, incorrect system policy configuration, or software conflict.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>2. How would you repair a corrupted Ngc folder?<\/strong><\/summary>\n<p>You are allowed to delete everything in the Ngc folder because doing so only resets the PIN setup after which the issue can be fixed.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong>3. Is it possible for third-party software to cause this error?<\/strong><\/summary>\n<p>Yes, third-party software, particularly those related to security, can sometimes interfere in setting up a PIN and cause this error.<\/p>\n<\/details>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Error code 0x80090016 may appear when you try to create or use a PIN on Windows 10\/11. Usually, in such cases, it displays the message &#8220;Something went wrong, and your PIN isn&#8217;t available.&#8221; This bug takes place most of the time due to corrupted machine files or configurations. Luckily, this error has several troubleshooting and&#8230; <a href=\"https:\/\/outbyte.com\/blog\/something-went-wrong-error-0x80090016-on-windows-10-11\/\" target=\"_blank\">Read more.<\/a><\/p>\n","protected":false},"author":25,"featured_media":27381,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,11],"tags":[67,439,525],"class_list":["post-11555","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fixes","category-guides","tag-error-code","tag-stepbystep","tag-windows-error"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Something Went Wrong: Error 0x80090016 on Windows 10\/11 - Outbyte Official Blog<\/title>\n<meta name=\"description\" content=\"Usually, in such cases, it displays the message &quot;Something went wrong, and your PIN isn&#039;t available.&quot; Error code 0x80090016 may appear...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/outbyte.com\/blog\/something-went-wrong-error-0x80090016-on-windows-10-11\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Something Went Wrong: Error 0x80090016 on Windows 10\/11 - Outbyte Official Blog\" \/>\n<meta property=\"og:description\" content=\"Usually, in such cases, it displays the message &quot;Something went wrong, and your PIN isn&#039;t available.&quot; Error code 0x80090016 may appear...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/outbyte.com\/blog\/something-went-wrong-error-0x80090016-on-windows-10-11\/\" \/>\n<meta property=\"og:site_name\" content=\"Outbyte Official Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/outbyte\" \/>\n<meta property=\"article:published_time\" content=\"2025-01-20T08:24:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-25T08:33:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/windows-laptop-23.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"834\" \/>\n\t<meta property=\"og:image:height\" content=\"467\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Riley Reed\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Riley_Reed460\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Riley Reed\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/outbyte.com\/blog\/something-went-wrong-error-0x80090016-on-windows-10-11\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/outbyte.com\/blog\/something-went-wrong-error-0x80090016-on-windows-10-11\/\"},\"author\":{\"name\":\"Riley Reed\",\"@id\":\"https:\/\/outbyte.com\/blog\/#\/schema\/person\/59f60fe5a70df4580e27f0cb539aae48\"},\"headline\":\"Something Went Wrong: Error 0x80090016 on Windows 10\/11\",\"datePublished\":\"2025-01-20T08:24:46+00:00\",\"dateModified\":\"2025-02-25T08:33:47+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/outbyte.com\/blog\/something-went-wrong-error-0x80090016-on-windows-10-11\/\"},\"wordCount\":708,\"publisher\":{\"@id\":\"https:\/\/outbyte.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/outbyte.com\/blog\/something-went-wrong-error-0x80090016-on-windows-10-11\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/outbyte.com\/blog\/wp-content\/uploads\/windows-laptop-23-5.webp\",\"keywords\":[\"error code\",\"stepbystep\",\"windows error\"],\"articleSection\":[\"Fixes\",\"Guides\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/outbyte.com\/blog\/something-went-wrong-error-0x80090016-on-windows-10-11\/\",\"url\":\"https:\/\/outbyte.com\/blog\/something-went-wrong-error-0x80090016-on-windows-10-11\/\",\"name\":\"Something Went Wrong: Error 0x80090016 on Windows 10\/11 - 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